Tiffany Ann Taylor Horeni
Naperville,IL
Summary
Hardworking and passionate job seeker with strong organizational skills and customer service skills eager to secure health club position. Ready to help team achieve company goals.
Overview
29
29
years of professional experience
1
1
Certificate
Work History
Special Needs Teaching Assistant
Indian Prairie School District
10.2023 - Current
- Observed students' performance and recorded relevant data to assess progress.
- Monitored student classroom and outdoors activities to promote student safety.
- Fostered a sense of community within the classroom by encouraging collaboration, teamwork, and respect among students.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Understood and acclimated to teacher's routine to provide classroom coverage.
- Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
- Supported teacher in development of individual learning strategies.
- Assisted in adapting general education curriculum materials for use with special needs learners while maintaining alignment with state standards.
- Collaborated with teachers and specialists to assess student progress.
Personal Trainer
XSport Fitness
02.2023 - 07.2023
- Set up and broke down equipment before and after classes.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Collaborated with other fitness professionals to design effective cross-training programs.
- Revitalized underutilized group class offerings with fresh formats, boosting attendance rates significantly.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Developed customized fitness plans for wide range of clients to expand services.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
- Encouraged participants to stay motivated and reach fitness goals.
- Boosted personal training revenue by promoting additional services to existing clients.
- Provided emergency first aid and CPR as needed.
Lunch Supervisor
Indian Prairie School District
12.2022 - 02.2023
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items
- Intervened during behavioral incidents, accidents and potential emergency situations to minimize lunchroom disruptions
- Maintained visibility by circulating among tables to help children needing assistance and resolve minor problems
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly
- Encouraged students to stay on task of eating meals by reminding students to remain seated and use inside voices.
Human Resources Assistant
Bally Total Fitness Corporation
11.2002 - 12.2008
- Coordinated itineraries and scheduled appointments for human resources staff
- Screened applicant resumes and coordinated both phone and in-person interviews.
Customer Service Administrative Assistant
Bally Total Fitness
01.2001 - 11.2002
- Handled assignments independently with good judgement and critical thinking skills
- Answered multi-line phone system and transferred callers to appropriate department or staff member
- Scheduled office meetings and client appointments for staff teams.
Front Desk Receptionist
Bally Total Fitness
01.1999 - 01.2001
- Assisted with creating employee handbooks and manuals
- Filed paperwork, sorted, and delivered mail and maintained office organization
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations
- Handled the Employee complaint hotline
- Managed filing system, entered data and completed other clerical tasks
- Interacted with customers, employees and professional services personnel
- Liaised between clients and employees and maintained effective lines of communication
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Assisted with membership issues, questions and/or complaints.
Sales Associate
Marshal Fields
01.1998 - 01.1999
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Retail Assistant Manager
Contempo Casuals
09.1996 - 01.1998
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Developed professional relationships with customers to increase loyalty, retention and rapport
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Retail Sales Associate
Merry Go Round
04.1995 - 09.1996
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Developed professional relationships with customers to increase loyalty, retention and rapport
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Nutrition
National Academy of Sports Medicine
02.2023
Associate of Arts -
Triton College
River Grove, IL05.2009
Skills
- Budget and Records Management
- Customer Needs Assessments
- Customer Service Standards
- Cognitive Disabilities Knowledge
- Customer Loyalty
- Money Handling
- Positive Learning Environment
- Nutrition knowledge
- Customized Workout Plans
- Health and wellness
Certification
NASM CNC
Timeline
Special Needs Teaching Assistant
Indian Prairie School District
10.2023 - Current
Personal Trainer
XSport Fitness
02.2023 - 07.2023
Lunch Supervisor
Indian Prairie School District
12.2022 - 02.2023
Human Resources Assistant
Bally Total Fitness Corporation
11.2002 - 12.2008
Customer Service Administrative Assistant
Bally Total Fitness
01.2001 - 11.2002
Front Desk Receptionist
Bally Total Fitness
01.1999 - 01.2001
Sales Associate
Marshal Fields
01.1998 - 01.1999
Retail Assistant Manager
Contempo Casuals
09.1996 - 01.1998
Retail Sales Associate
Merry Go Round
04.1995 - 09.1996
Nutrition
National Academy of Sports Medicine
Associate of Arts -
Triton College
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