Tiffany Medlin Williams
Lexington,NC
Summary
Proven achiever with extensive experience in retail and hospitality, notably at Acosta Sales and Marketing. Demonstrated ability to enhance store presentation and customer satisfaction through effective visual merchandising and outstanding interpersonal skills. Excelled in roles requiring reliability, active listening, and strategic space planning, significantly contributing to sales and operational efficiency.
Overview
19
19
years of professional experience
Work History
Main Set Team Travel Merchandiser
Acosta Sales and Marketing
Charlotte, NC
02.2016 - 07.2023
- Removed damaged, out-of-date, not-in-set and discontinued items from displays while physically handling several thousand products per day in a fast paced, customer driven environment.
- Inspected merchandise for quality and arranged proper display location on the floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating price tags and correcting damaged fixtures for repair or replacement.
- Completed efficient store resets, remodels or new stores to prepare for special promotions, openings and seasonal updates, while traveling approximately 80 stores across mostly NC and SC and branching out to GA.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines to boost sales.
- Negotiated advantageous vendor relationships for additional marketing support or exclusive product offerings in-store.
Server
Cook’s BBQ
Lexington, NC
07.2015 - 02.2016
- Demonstrated strong multitasking skills by managing multiple tables and positions simultaneously without compromising service quality.
- Served food and beverages promptly through POS system with focused and personalized attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server/Manager
Kabuki Japanese Steakhouse
Lexington, NC
10.2004 - 07.2015
- Trained servers on order management, food service quality and how to build rapport with guests.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Checked establishment, service stands, and aisle area cleanliness before welcoming and greeting guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Data Entry Clerk/Insurance Agent
The Assurance Group Inc
Archdale, NC
06.2012 - 02.2014
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
Education
Some College (No Degree) - Advertising And Graphic Design
Davidson County Community College
Thomasville, NCSome College (No Degree) - Interior Design
The Art Institue
Charlotte, NCHigh School Diploma -
Central Davidson High School
Lexington, NC05.2005
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock Rotation
- Pricing and shelf labeling
- Retail knowledge
- Active listener
- Visual Merchandising
- Space Planning
Timeline
Main Set Team Travel Merchandiser
Acosta Sales and Marketing
02.2016 - 07.2023
Server
Cook’s BBQ
07.2015 - 02.2016
Data Entry Clerk/Insurance Agent
The Assurance Group Inc
06.2012 - 02.2014
Server/Manager
Kabuki Japanese Steakhouse
10.2004 - 07.2015
Some College (No Degree) - Advertising And Graphic Design
Davidson County Community College
Some College (No Degree) - Interior Design
The Art Institue
High School Diploma -
Central Davidson High School