Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Additional Information
Timeline
Generic

Tiffany Michelle Schafer

Saint Clairsville,Ohio

Summary

Experienced Social Services Facilitator/Outreach Coordinator with over 3 years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Compassionate activist who actively listens and builds trust to help clients resolve personal issues and achieve life goals. Successful coordinator of community service resources to meet needs and expected demands of vulnerable local populations. Proficient in organizing program referrals, providing direct support and coordinating outreach. Talents include building relationships and partnerships to further goals. Would make an excellent addition as a Service and Support Administrator team member.

Overview

6
6
years of professional experience

Work History

Social Services Facilitator

GR&W Inc.
Wheeling, WV
09.2019 - Current
  • Delivered comprehensive therapeutic services to children, adolescents and adults involved with child welfare and prevention services.
  • Provided social work services to clients, including assessments, individual and family therapy, case management, discharge planning and referrals.
  • Provided case management services, counseling, education and life-skills training to diverse, at-risk student population.
  • Collaborated with teachers, administrators and guardians to determine needs of individual students.
  • Developed social work and discharged planning aspects of patient care plans in collaboration with interdisciplinary treatment team.
  • Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
  • Communicated goals, plans and progress to parents or guardians.

Social Services Facilitator

Children Solutions
Weirton, WV
01.2019 - 06.2019
  • Managed cases to improve life choices and maximize benefits of programs
  • Worked with several clients utilizing adult life skills resources
  • Identified service gaps and located needed resources for individuals, including housing, work placement and other support
  • Educated families and community members about domestic violence, including its impact on children
  • Referred more than 10 families to shelters, legal resources and educational programs
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
  • Effectively controlled release of proprietary and confidential information for general client lists
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Improved clients' coping with routine life activities such as food budgeting and rental payments.

Outreach Coordinator

Homebase Inc.
Wheeling, WV
05.2016 - 12.2018
  • Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency
  • Coordinated schedules and assignments to maximize team efficiency and effectiveness
  • Educated families and community members about domestic violence, including its impact on children
  • Optimized operational systems to maintain effective budgets and accurate documentation for permanent records
  • Referred families to shelters, legal resources and educational programs
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Referred over 10 families to shelters, legal resources and educational programs.

Education

Bachelor of Science - Sociology/Interpersonal Communications

Ohio University
Athens, OH
2012

Certificate - Child Psychology

Stratford Career Institute
Online Course
2012

Certificate - Business Management

Stratford Career Institute
Online Course
2010

Skills

  • Confidential case documentation and case management
  • Skilled in assessing adult life skills with individuals in need
  • Solution-based interventions as skilled community-based case worker
  • Culturally-sensitive with community outreach knowledge
  • Compassionate and cooperative
  • Organized and reliable
  • Personable and friendly
  • Effective time management

Accomplishments

Graduated Ohio University on Dean's list; GPA 3.9

Affiliations

Volunteering at homeless shelters

Volunteering at South Wheeling C.A.R.E.S *Affiliated with RWC*

Actively involved in multiple ministry projects throughout the church

Light into Darkness ministry coordinator

Animal Rights Activist

Woman's Rights Activist

Additional Information

References:

Eric Crook
Outreach Coordinator
740-338-8288


Jim Church

Sales Management Team

304-218-8674


Ed Lantz

Service and Support Administrator

740-359-0889



Timeline

Social Services Facilitator

GR&W Inc.
09.2019 - Current

Social Services Facilitator

Children Solutions
01.2019 - 06.2019

Outreach Coordinator

Homebase Inc.
05.2016 - 12.2018

Bachelor of Science - Sociology/Interpersonal Communications

Ohio University

Certificate - Child Psychology

Stratford Career Institute

Certificate - Business Management

Stratford Career Institute

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Tiffany Michelle Schafer