Andrea Kummer
Deer Park,WA
Summary
Invested Human Services professional dedicated to forming trusting relationships and advocating for best interest of clients. Hardworking and motivated individual skilled working with broad range of age groups, ethnicities and socioeconomic backgrounds. In-depth understanding of human behavior and resource gathering. Respectful and compassionate professional offering 8-year background serving community by providing guidance for clients in need.
Overview
14
14
years of professional experience
Work History
Housing Social Services Coordinator
Catholic Charities Eastern Washington
Spokane, WA
01.2016 - 11.2021
- Provided general case management and resource referral to residents in 149-unit apartment building for Seniors
- Completed monthly and annual statistics and reporting requirements for CCEW and HUD
- Co-managed relocation of residents during yearlong building renovation project
- Monitored residents' physical, mental, emotional wellbeing.
- Assisted residents in accessing services and benefits by providing education and information about community resources, successfully assisting 155 clients in acquiring needed aid.
- Cultivated positive, trusting relationships with residents and community providers to promote effective coordination of resources.
- Visited homes and agencies to provide support and case management services to clients.
- Provided crisis intervention, guidance, and supportive counseling to residents experiencing mental health crises.
- Used Microsoft Word and other software tools to create documents and other communications
- Identified issues, analyzed information and provided solutions to problems
- Resolved conflicts and negotiated mutually beneficial agreements between parties
Caregiver
Right Angle Reg. Holsteins, Inc
Deer Park , WA
06.2011 - 07.2015
- Provided 24-hour in-home care for my grandmother.
- Maintained home and yard, ran errands, managed laundry and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Engaged in meaningful conversation, socialization and activity while providing personal care assistance.
- Offered mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in her health status to family.
- Acted as advocate and supported in-home process of her passing with assistance of Hospice of Spokane.
Social Worker
Franklin Hills Health & Rehabilitation
Spokane, WA
02.2011 - 06.2011
- Assessed, managed, and documented behavioral, mood, and psychosocial wellbeing of 46 residents in skilled nursing facility
- Ensured services in place for safe and successful discharges home
- Offered family member support and information as requested.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
Comptroller/Property Management
Right Angle Reg. Holsteins, Inc
Deer Park, WA
01.2008 - 01.2010
- Reorganized and managed financial systems for corporation.
- Analyzed examination findings to identify areas of concern, determine methods of resolution and recommend appropriate courses of action to remedy deficiencies.
- Carried company charge card, exercising discretion in spending on business-related expenses such as travel and meals.
- Served as advisor or consultant to management on financial supervisory issues, operational processes and other organizational matters.
- Assisted in maintenance and management of corporation buildings and 5 rental properties.
- Promptly responded to tenant complaints and concerns.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Maintained original leases and renewal documents.
Psychosocial Rehabilitation Consultant
Alliance Family Services
Sandpoint, ID
02.2006 - 05.2007
- Implemented service plans resulting in behavioral modification
- Mentoring emotional and social skills development for youths and adults with behavioral disorders and developmental delays.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Maintained case records and legal documentation.
- Visited homes, inspected surroundings and interviewed family members.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Completed home welfare checks to align with state and program guidelines.
- Reported child abuse in accordance with legal standards of mandatory reporters.
Education
Bachelor of Arts - Psychology, Speech Communications and French
Whitworth College
Spokane, WA05.1994
Skills
- Referrals and networking
- Crisis Intervention
- Case management
- Behavioral Intervention Plans (BIP)
- Medicare and Medicaid applications
- Cooperative
- Knowledge of medical and psychiatric terminology
- Multidisciplinary team collaboration
- Confidential case documentation
- Analytical thinking
- Compassionate
- Data collection and management
- Food and beverage services
- Social history intake procedures
- Affordable housing
- Support services identification
- Social services knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your vision will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakens.
Carl Jung
Timeline
Housing Social Services Coordinator
Catholic Charities Eastern Washington
01.2016 - 11.2021
Caregiver
Right Angle Reg. Holsteins, Inc
06.2011 - 07.2015
Social Worker
Franklin Hills Health & Rehabilitation
02.2011 - 06.2011
Comptroller/Property Management
Right Angle Reg. Holsteins, Inc
01.2008 - 01.2010
Psychosocial Rehabilitation Consultant
Alliance Family Services
02.2006 - 05.2007
Bachelor of Arts - Psychology, Speech Communications and French
Whitworth College
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