Tiffany Paige Griffith
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Experienced with identifying and eradicating various pests in residential and commercial settings. Utilizes advanced pest control techniques to ensure effective and long-lasting results. Knowledge of safe handling and application of pest control chemicals, ensuring compliance with safety regulations.
Professional with solid background in customer sales and leadership, equipped to drive business growth and enhance customer satisfaction. Demonstrates strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in developing strategic sales approaches, fostering client relationships, and optimizing sales processes. Known for exceptional communication and problem-solving abilities, consistently delivering impactful outcomes.
Work History
Orkin Route Manager/Certified Field Trainer
3 Years 1 Month- Handle a busy daily route, troubleshooting tough bug or rodent problems for residential and business customers.
- Selling add-on services like mosquito control or termite barriers to existing customers by spotting extra problems while on-site.
- Helped in a long-standing pest issue at a major commercial account, saving the client relationship and locking in their contract.
- Trained and mentored new personnel hired to fulfill various roles.
- Conducted thorough inspections to identify pest infestations and assess treatment options.
- Applied various pesticides and treatments following safety protocols and regulations.
- Educated clients on pest prevention strategies and maintenance practices to reduce risks.
- Maintained accurate records of services performed, including treatments and follow-up visits.
Laboratory Technician/Junior Chemist
2 Years 5 Months- Maintained and calibrated laboratory equipment for optimal performance and accuracy.
- Recorded and analyzed data, ensuring precise documentation of experimental findings.
- Implemented best practices for waste disposal according to regulatory guidelines.
- Participated in quality control initiatives to enhance operational efficiency in the lab.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Maintained documentation on tests performed in the lab.
Laboratory Technician
1 Year 9 Months- Collected and analyzed laboratory results for accuracy
- Communicate results thoroughly within the quality department and plant
- Communicate with operations on quality matters
- Helped organize and manage sample analyses from outside sources
- Use laboratory software LIMS and SPC
- Operated laboratory equipment to conduct polymer testing and analysis.
- Maintained accurate records of laboratory procedures and results for quality control.