Tiffenie Valle
Fords,NJ
Summary
Work experience Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
09.2022 - 12.2023
- Followed operational policies and procedures
- Maintained a clean and safe environment for customers and staff and instructed the employees of daily tasks
- Greeted customers and kept a positive attitude to make their experience as enjoyable as possible
- Responding to customer inquiries and complaints
- Strong communication skills and a clear vision on how to guide the team into a stress-free work environment
- Worked closely with the team to serve the highest quality beverages most efficiently and plan out each shift to ensure the team is meeting the job required standards.
Lead Barista
The CoffeeHouse
01.2021 - 01.2022
- Followed food safe guidelines while handling coffee/handcrafted espresso beverages
- Provided great customer service to a high volume of customers
- Worked closely with upper management and baristas to provide the best customer service and meet the daily requirements
- Maintain a constant presence on the sales floor to address customer needs.
Sales Associate
D'Orsi's Bakery
01.2020 - 01.2021
- Provided great customer service with detailed information about available products in the bakery
- Assisted customers in selecting products and creating large pastries orders and cake orders
- Helped assemble fresh food products sold for the day and assisted bakers with prepping cake orders for transport
- Provided quality products constantly for customers
- Followed inventory stocking and recording guidelines.
Education
Associate's Degree - Liberal Arts
Middlesex College
12.2022
Skills
- Customer-Oriented
- Schedule Management
- Inventory Control
- Strategic Planning
- Policy Enforcement
- Employee Training
- Decision-Making Capabilities
Timeline
Shift Supervisor
Starbucks
09.2022 - 12.2023
Lead Barista
The CoffeeHouse
01.2021 - 01.2022
Sales Associate
D'Orsi's Bakery
01.2020 - 01.2021
Associate's Degree - Liberal Arts
Middlesex College
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