Tiffini N. Collier

• Deliver patient care with respect, excellence, and concern.
• Manage overall care of assigned patients.
• Respond to physician orders and perform clinical assessments.
• Document patient progress and provide thorough shift reports.
• Work collaboratively with PCTs and Respiratory Therapists.
• Supervise LPNs and PCTs.
• Ensure patient confidentiality and safety.
• Participate in quality improvement and educational activities.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.

• Preparing and administering IVs, including excellent IV insertion skill
• Ensured proper storage of IV medications, adhering to temperature and light exposure guidelines.
• Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
• Assisted patients with basic care needs.
• Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Followed comprehensive clinical protocols to safeguard patient safety.

• Greeted patients, assisted with registration, scheduling, measuring vitals, and collected medical history for about 20-25 patients per day
• Provided support to physicians during examinations, minor office surgeries, dressing changes and other first aid procedures
• Certified Medical Assistants were allowed to assist with immunizations, injections; assisted patients with prescription requests, address pharmacy and/or callbacks, provider orders and updated chartings and filings
• Conducted onsite lab testing that included EKG, Pulmonary Function, Blood Glucose, and pregnancy tests
• Maintained examination rooms with supplies needed for patient visits
• Provided excellent customer service, exemplified DMG CARE values
• Travel required to assist other local clinics upon request

Performed phlebotomy and other lab specimen collections per age related standards, provided professional demeanor and appearance

• Provided an accurate information and timely updates to patients and customers, addressed questions and concerns promptly or identified appropriate person to assist with answers
• Demonstrated teamwork by helping co-workers within or other departments
• Communicated effectively with others, respected diverse opinions, difference in styles, acknowledged the assistance and contributions of others
• Performed clerical work faxing, printing, filing, reviewing, files and verbally releasing laboratory results

• Obtained blood and other specimens such as semen, urine, stool, sputum for laboratory testing according to physician's orders using established policy and procedure
• Performed successful venipuncture using proper aseptic and skin puncture technique on patients of all age groups
• Responsibilities included labeling and transporting specimens to laboratory for analysis
• Maintained successful temperature and maintenance logs
• Provided excellent customer service to patients and their families
• Performed Electrocardiogram
• Enhanced patient experience through compassionate care and communication during blood draw procedures.

• Collected specimens from patients using established procedures for venipuncture and biometric screenings, insurance exams and other medical request as needed
• Completed all data entry requirements including patient registrations, test orders requisition and managed standing order requests
• Processed specimens after collection by labeling, centrifuging, splitting and freezing specimens as required by tests
• Exhibited the ability to adapt to possible changes at a moment's notice while still communicating with patients, peers, and supervisors
• Performed all other duties assigned
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

• Provided customer service communicating to patients to verify and schedule appointments for lab draws
• Traveled to patient homes with all necessary medical supplies and patient documents to sign upon completion of visits
• Prepared laboratory requisitions and specimens such as blood, urine, stool samples for shipment and pick up
• Performed venipuncture successfully on geriatric and pediatric patients
• Performed all other duties assigned
• Strengthened relationships with healthcare providers through clear communication and professional collaboration on patient care.