Tiffini Oporto
Grapevine,TX
Summary
Academically-astute Student Advisor with superior listening and counseling skills. Understands academic offerings and occupational outlooks and guides students in making wise, life-impacting decisions. Coaches students on how to succeed academically and offers support.
Overview
24
24
years of professional experience
Work History
Student Advisor / Learning Network
Astravo Online Academy, Colorado Digital Academy, and Colorado Virtual Academy
03.2023 - Current
- Enrollment for a K-12 online school for Arizona and Colorado
- Utilized Salesforce to enroll students and communicate with families about enrollment and inbound calls.
Christian Writer / Director of Biblical Theology
WORKSOFMACDONALD.COM
12.2015 - Current
- Volunteer position writing a blog supporting the Christian education of children and exploring the practical application of the Christian life.
Home School Teacher
My Father's World
04.2018 - 11.2020
- Responsible for teaching homeschool curriculum to twin daughters for first and second grades.
SAT Rater/GRE Rater
Educational Testing Services
04.2016 - 10.2017
- Scored essay portions of college admission SAT exam and graduate admission GRE exam.
Defined Contribution Representative
Fidelity Investments
10.2010 - 11.2012
- Assisted 401K clients with their accounts through inbound phone calls.
Mental Health Case Manager
09.2005 - 06.2006
- Provided case management services to the homeless community and supportive employment services.
Qualified Mental Health Professional
Dallas Metrocare Services
10.2003 - 03.2005
- Provided psychosocial and rehabilitative services to people with severe mental illness.
Missionary/English Teacher Volunteer
Mission To The World
07.2002 - 07.2003
- Taught conversational English classes and developed relationships with students to share the gospel.
Pre-School Teacher
Westminster Presbyterian Pre-School and Kindergarten
05.2001 - 05.2002
- Responsible for pre-school curriculum and taught after school enrichment program.
Pre-School Teacher
Northbrook School
08.2000 - 05.2001
- Taught age-appropriate curriculum to 3 ½ year old students.
Education
Master of Arts - Cross-Cultural Ministry
Dallas Theological Seminary
Dallas, TX08.2000
Bachelor of Science - Vocational Rehabilitation Counseling
University of North Texas
05.1997
Skills
- Active Listening
- Time Management
- Classroom Instruction
- Writing
- Accurate
- Efficient
- Customer Service
- Personable
- Academic advising
- Problem-solving aptitude
- Effective Communication
- Student Advocacy
- Academic Support
Accomplishments
I have consistently had the highest number of enrollment points and first call conversions each week for Learning Network. I have trained the new-hires and a Senior Advisor on enrollment calls by shadowing. I won bonuses for my highest number of enrollments and have had 2 pay raises. I always exceed performance standards. I am often recognized by being awarded fond points for my successful performance by the Vice President of the school. My natural assumptive sales technique has helped me become the most effective enrollment advisor.
Timeline
Student Advisor / Learning Network
Astravo Online Academy, Colorado Digital Academy, and Colorado Virtual Academy
03.2023 - Current
Home School Teacher
My Father's World
04.2018 - 11.2020
SAT Rater/GRE Rater
Educational Testing Services
04.2016 - 10.2017
Christian Writer / Director of Biblical Theology
WORKSOFMACDONALD.COM
12.2015 - Current
Defined Contribution Representative
Fidelity Investments
10.2010 - 11.2012
Mental Health Case Manager
09.2005 - 06.2006
Qualified Mental Health Professional
Dallas Metrocare Services
10.2003 - 03.2005
Missionary/English Teacher Volunteer
Mission To The World
07.2002 - 07.2003
Pre-School Teacher
Westminster Presbyterian Pre-School and Kindergarten
05.2001 - 05.2002
Pre-School Teacher
Northbrook School
08.2000 - 05.2001
Master of Arts - Cross-Cultural Ministry
Dallas Theological Seminary
Bachelor of Science - Vocational Rehabilitation Counseling
University of North Texas
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