Tiffiny Newman
Oak Lawn,IL
Summary
Dedicated and self-motivated individual with a special talent of effective communication and teamwork acumen. Ability to excel in a fast-paced environment and thrive under pressure. Strong problem solving skills and enjoy exceeding customer’s expectations.
Overview
4
4
years of professional experience
Work History
Childcare Provider
Self-employeed
Oak Lawn , Illinois
09.2021 - Current
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Introduced children to educational games and activities to boost learning.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Provided one-on-one and peer group tutoring on core subjects for children aged 4 to 12
Ramp Agent
Envoy Airlines
Chicago, IL
02.2021 - 08.2021
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Connected electrical power unit and hoses to aircraft.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5 daily flights.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Transferred luggage from aircraft to collection areas safely using ground support equipment.
Rural Carrier Associate
United States Postal Service, USPS
Orland Park, IL
11.2017 - 04.2020
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Maintained records on customers with mail forwarding and change of address requests.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Distributed mail on foot to residences and businesses, delivering to approximately 150 customers per shift.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Sold stamps to customers along route and counted back bills and change to avoid errors.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Diploma - Massage
Illinois School of Health Careers - Chicago
Chicago, IL07.2007
Skills
- Device Scanning
- Complex Problem-Solving
- Sorting and Delivery
- Critical Thinking
- Active Learning
- Customer Satisfaction
- Reading Comprehension
- Marshalling Aircraft
- Cargo Sorting
- Customer Service
- Heavy Lifting
- Dependable and Responsible
- Bracing, Padding and Strapping
Timeline
Childcare Provider
Self-employeed
09.2021 - Current
Ramp Agent
Envoy Airlines
02.2021 - 08.2021
Rural Carrier Associate
United States Postal Service, USPS
11.2017 - 04.2020
Diploma - Massage
Illinois School of Health Careers - Chicago
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