TIFF'NY VAVASSEUR
HOUSTON,US
Summary
Professional executive leader with proven track record of enhancing operational processes and employee development . Known for strong team collaboration with a solid foundation in quality and compliance, operational management, and training. Passionate about maintaining program integrity and improving client retention through systematic verification protocols and innovative compliance initiatives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Financial Advisor
University of Phoenix
05.2025 - Current
- Developed financial aid strategies to enhance student access and retention.
- Monitored compliance with federal regulations, ensuring adherence to all financial aid guidelines.
- Guided students through complex financial aid processes and eligibility requirements.
- Collaborated with academic departments to ensure accurate awarding of scholarships based on merit and need criteria.
Medicare Claims Compliance Agent II
Elevance Health
10.2024 - 05.2025
- Conduct internal reviews, identifying risks and ensuring regulatory adherence.
- Monitor medical claims, preventing disallowed amounts and ensuring proper processing.
- Scrutinize medical claims for disallowed amounts, implementing systematic verification protocols that maintain Medicare program integrity and regulatory alignment.
- Lead compliance initiatives by interpreting complex regulatory guidelines, establishing operational standards, and enforcing adherence to Medicare requirements.
Compliance Coordinator
Houston’s Hair Club
08.2023 - 03.2024
- Develop, implement, and manage the organization’s compliance policies and procedures to ensure all activities are in alignment with local, state, and federal regulations as it pertains to members contracts.
- Trained and educated employees on compliance policies and procedures, including the development and delivery of training materials and sessions.
Quality Control Analysis
L.A Cosmetics Corporate Office
04.2013 - 05.2023
- Responsible for assessing the quality of the performance of our call center associates who deal with our existing/potential customers.
- Monitor inbound/outbound calls and email responses to assess associate’s demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.
- Assist in developing, creating, and implementing call center quality processes and procedures as well as making recommendations for enhancements to training materials.
Education
Paralegal Certification | Mediation Certification -
Blinn College
Brenham, TXHigh School Diploma - undefined
Parkview Christian Academy
Houston, TXBachelor of Science in Criminal Justice Admin - Criminal Justice
University of Phoenix
01-2026
Master of Arts - Adult Education And Training
University of Phoenix
Tempe, AZ12-2026
Skills
- Quality Assurance
- Medicare Compliance
- Medicaid Compliance
- KPI Metrics
- Dispute Resolution
- Contract Examination
- Operational Management
- Process Development
- Client Retention
- Data Processing
- Medical Claims
Affiliations
- The National Society of Leadership and Success
- National Honor Society
Certification
- Texas Notary Public-Commission 2026
- TWIC Card With TSA Clearance-Valid 2028
- OSHA10 General Industry
- NCTSN: Curriculum design
Timeline
Senior Financial Advisor
University of Phoenix
05.2025 - Current
Medicare Claims Compliance Agent II
Elevance Health
10.2024 - 05.2025
Compliance Coordinator
Houston’s Hair Club
08.2023 - 03.2024
Quality Control Analysis
L.A Cosmetics Corporate Office
04.2013 - 05.2023
High School Diploma - undefined
Parkview Christian Academy
Paralegal Certification | Mediation Certification -
Blinn College
Bachelor of Science in Criminal Justice Admin - Criminal Justice
University of Phoenix
Master of Arts - Adult Education And Training
University of Phoenix
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