Andrew Andersen
Salt Lake City
Summary
Dynamic professional with extensive experience in customer service and team supervision. Skilled in problem resolution and workflow improvement, consistently achieving high service quality and team productivity to drive business success.
Overview
3
3
years of professional experience
5
5
Certifications
Work History
Supervisor
KTR Glendale
Glendale
07.2024 - 06.2025
- Assisted in resolving customer inquiries to maintain service quality.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Supervised daily operations ensuring team adherence to safety protocols.
- Set specific goals for projects to measure progress and evaluate end results.
Supervisor
KTR Midvale
Midvale
06.2022 - 06.2024
- Coordinated staff scheduling to ensure adequate coverage during peak hours.
- Trained new employees on operational procedures and safety standards.
- Monitored inventory levels and managed stock replenishment processes.
- Assisted in resolving customer inquiries to maintain service quality.
- Implemented workflow improvements to enhance team efficiency and productivity.
- Created goals and plans to further enhance service quality for customers.
Education
Bachelor Of Science (BS) - Exercise Science And Rehabilitation
Brigham Young University Idaho
Rexburg, IDSkills
- Team leadership
- Customer service
- Project management
- Staff training
- Safety compliance
- Workflow improvement
- Problem resolution
- Staff development
- Coaching and mentoring
- Time management
Certification
Heat Illness Certification
Affiliations
Volunteer, LDS Youth Council - 2022 to 2024
Timeline
Supervisor
KTR Glendale
07.2024 - 06.2025
Supervisor
KTR Midvale
06.2022 - 06.2024
Bachelor Of Science (BS) - Exercise Science And Rehabilitation
Brigham Young University Idaho