Tigran Tonoyan

• Designed, installed, and maintained custom smart home environments for residential clients.
• Handled all hardware integration, network setup, and IoT device troubleshooting.

• Monitored system performance using enterprise tools to catch issues before they caused downtime.
• Analyzed event logs to diagnose and fix daily hardware and software problems.

• Handled daily sales transactions and direct customer service in a high-volume retail environment.
• Managed the back-end warehouse operations, ensuring physical inventory matched system records.

• Ran the official social media accounts, handled daily content creation, and edited video updates.

• Ran the entire night shift for a busy venue.
• Held sole responsibility for the cash desk, physical stock, and resolving direct customer complaints.

Ran the official social media accounts, handled daily content creation, and edited video updates.