Tiikia Smith
Lifetime
Atlanta,Georgia
1
Certification
6
years of professional experience
Dedicated customer service and fitness professional with 14 years of experience providing exceptional client care in retail and health & wellness environments. Experienced in building meaningful relationships with diverse clientele, maintaining composure in fast-paced settings, resolving concerns professionally, and delivering personalized service. Passionate about creating positive customer experiences and eager to bring professionalism, safety, and hospitality.
Work History
Personal Trainer
7 Months- Deliver personalized fitness coaching while building strong, trusting relationships with clients from diverse backgrounds.
- Maintain a high level of professionalism, ensuring client safety through proper exercise instruction and CPR-certified emergency preparedness.
- Manage multiple client appointments efficiently in a fast-paced environment.
- Foster a welcoming and inclusive atmosphere that encourages client retention and satisfaction.
Personal Trainer
4 YearsSales and Customer Service
10 Months- Handling all new customer accounts.
- Assisting customers with any issues that arose on their account.
- Making sure that all data that was entered on any applications was done thoroughly and with accuracy.
Education
High School Diploma
Skills
Communication
Customer Service
Attention to Detail
Conflict Resolution
Adaptability
Professional Presentation
Team Collaboration
Multitasking Under Pressure
Computer Literacy
Problem Solving
Sales
Conversational Spanish
Safety & Policy Compliance
Time Management
CPR
Certification
Certified Personal Trainer (NASM)
CPR (American Red Cross)
Timeline
Personal Trainer
Lifetime
12.2025 - CurrentRead More
Personal Trainer
New York Sports Clubs
05.2021 - 05.2025Read More
Sales and Customer Service
Verizon
07.2020 - 05.2021Read More
Queens Academy High School
High School Diploma
Read More