Summary
Overview
Work History
Education
Skills
Timeline
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Tijani Byfield

Brooklyn

Summary

Versatile Actor with background in theater. Multi-talented self starter and team player. Flexible with meeting new challenges and tackling changing priorities in creative environments. Passionate individual that completes all tasks set before me by being a team player.

Overview

4
4
years of professional experience

Work History

Background Actor

Central Casting - New York
11.2021 - Current
  • Enhanced on-set experiences by accurately following director''s cues and maintaining consistent character portrayals.
  • Contributed to seamless production flow by promptly arriving on set, fully prepared with costume and makeup.
  • Showcased versatility by performing in numerous genres, including drama, comedy, action, and historical productions.
  • Received praise from directors for professionalism and adaptability in a range of roles and settings.
  • Collaborated with fellow background actors to create authentic crowd scenes for various film and television projects.

Sales Associate/ Expert of Operation

Target
07.2021 - 10.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Order Fulfillment Specialist

Walmart
11.2020 - 06.2021
  • Improved order fulfillment efficiency by streamlining processes and implementing inventory control measures.
  • Maximized customer satisfaction through timely and accurate fulfillment of orders, ensuring proper packaging and shipping methods.
  • Collaborated with warehouse team to maintain optimal stock levels, reducing backorders and improving delivery times.
  • Enhanced communication between departments by establishing regular meetings and reporting mechanisms for order status updates.
  • Reduced errors in order processing by implementing a strict quality control program, resulting in fewer returns and refunds.
  • Optimized warehouse space utilization by analyzing product movement trends and adjusting storage locations accordingly.
  • Assisted in the development of an automated order tracking system, leading to improved visibility for both customers and staff members.

Customer Service Representative

Hear
09.2019 - 06.2021
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

High School Diploma -

Saint Mary Technical High School
Jamaica

Skills

  • Cultural Sensitivity
  • Social Media Presence
  • Excellent Customer Service
  • Lgbtqia counseling Peer
  • Profficient in microsoft applications
  • Interpersonal and people skills
  • Effective Problem Solver

Timeline

Background Actor

Central Casting - New York
11.2021 - Current

Sales Associate/ Expert of Operation

Target
07.2021 - 10.2021

Order Fulfillment Specialist

Walmart
11.2020 - 06.2021

Customer Service Representative

Hear
09.2019 - 06.2021

High School Diploma -

Saint Mary Technical High School

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Tijani Byfield