Tijuana Wright
Lithia Springs
Summary
Experienced with managing administrative functions and supporting office operations efficiently. Utilizes strong organizational skills and attention to detail to ensure smooth workflow and task completion. Knowledge of effective communication and time management to support team success and operational excellence
Overview
13
13
years of professional experience
1
1
Certification
Work History
Exam Accommodations and Administration Specialist
NCCPA
07.2023 - Current
- Manage company's initiatives for providing reasonable and appropriate accommodations in accordance with the Americans with Disabilities Act Amendments Act.
- Provided assistance and guidance to PAs regarding the completion of paperwork and forms related to their accommodation request.
- Process Score Audits of examinations at the PAs request.
- Process Grievance Request when a PA fell they had an issue with the testing center during their test.
- Review all policies and procedures related to the areas of responsibility of this position, and proposing revisions as appropriate.
Information Service Specialist
NCCPA
10.2019 - 07.2023
- Verify current certification of Physician Assistant
- Validate and update Physician Assistants records within NCCPA’s software systems
- Performs data entry and clerical support as needed by various departments
- Answer incoming calls to assists Physician Assistant with questions regarding recertification of their certification or regaining process.
Fabrication Team Lead
HD Supply Facilities Maintenance
01.2017 - 07.2019
- Effectively communicated with other employees and upper management to ensure complete care of customers
- Monitor team calls to ensure the training they were provided is being used and provide any additional training or coaching needed and monthly metrics
- Manage the flow of day-to-day operations
- Create reports to update the company on the team's progress
- Take over calls were customer is irate or feels that they need additional care.
Flight Attendant
PSA Airlines Headquarters
06.2015 - 01.2017
- Announce and demonstrate safety and emergency procedures to ensure passengers understand all safety procedures in the event of an evacuation
- Assist passengers while entering and disembarking the aircraft
- Attend preflight briefings with crew; check to ensure supply onboard are adequately stocked
- Make sure luggage is properly stored in bins and under seats
- Perform safety checks throughout the flight.
Administration Assistant
Atlanta Botanical Garden
10.2011 - 06.2015
- Arranged schedules for management to meet with clients and business partners
- Multi-talked to include answering phones, receiving clients, securing conference rooms, and maintained calendar of appointments for sale team
- Assist with planning and completion of events
- Coordinate with vendors to make sure on time delivery and proper set of for the events
- Worked greenroom to make sure acts are comfortable and the rider needs were meet
- Order and assisted setting up catering.
Education
Argosy University, Atlanta
Atlanta, GASkills
- Customer Rapport Building
- Confidentiality
- CRM Software Proficient
- Detail Oriented/ Problem Resolution
- Extensive Microsoft Office Knowledge
- Documentation and Reporting
- Decision Making/ Judgment
- Written and Verbal Communication
- Time management
- Attention to detail
- Data entry
- Documentation and reporting
Contact
Douglasville, GA 30135
References
References available upon request.
Certification
Management & Strategy Institute
Issued Sep 2020
Credential ID 54904357
Project Management Professional (PMP)
I.C.E. Credentialing Specialist Certificate
Issued 2024
Timeline
Exam Accommodations and Administration Specialist
NCCPA
07.2023 - Current
Information Service Specialist
NCCPA
10.2019 - 07.2023
Fabrication Team Lead
HD Supply Facilities Maintenance
01.2017 - 07.2019
Flight Attendant
PSA Airlines Headquarters
06.2015 - 01.2017
Administration Assistant
Atlanta Botanical Garden
10.2011 - 06.2015
Argosy University, Atlanta
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