Tika Bodie
Pompano Beach,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
18
18
years of professional experience
Work History
Room Attendant
Margaritaville Beach Resort
2023.04 - Current
- Responded to guest requests for assistance, toiletries, and personal care items.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
Room Attendant
J.W Marriott..Turnberry
2022.06 - 2022.10
Room Service - Order Taker/ Cashier
Alantis Paradise Island
2006.11 - 2013.02
- Checked in with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability and relayed information to customers.
- Improved customer satisfaction by promptly addressing concerns, providing accurate information, and offering solutions when necessary.
- Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.
- Ensured compliance with company policies and procedures during all stages of the order-taking process.
Education
S.C McPherson High School
Nassau Bahamas 06.1993
Skills
- Housekeeping
- Teamwork
- Great Customer Service
- Detail Oriented
- Great telephone ethics
- Organize
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Guest Recognitions
Guest positive feed back on survey
Timeline
Room Attendant
Margaritaville Beach Resort
2023.04 - Current
Room Attendant
J.W Marriott..Turnberry
2022.06 - 2022.10
Room Service - Order Taker/ Cashier
Alantis Paradise Island
2006.11 - 2013.02
S.C McPherson High School
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