Tile Fagatele
Salt Lake City,UT
Summary
Experienced professional with a robust background in community health and wellness. Proven track record of engaging with diverse populations, delivering education, and supporting health initiatives. Adept at collaborating within teams, adapting to evolving needs, and consistently achieving impactful outcomes. Recognized for exceptional communication skills, adept problem-solving abilities, and a compassionate approach in providing patient-centered care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Community Health Worker
Huntsman Cancer Institute Community Collaborative
09.2022 - Current
- I serve as a Pacific Islander Community Leader/CHW on the TRE NHPI Diet Intervention Study with Dr. Mary Playdon as the primary investigator. I ensure study protocols and intervention have a lens of cultural humility and ensure it’s delivered to Pacific islander Communities in a culturally appropriate manner.
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
Community Health Worker
Utah Pacific Islander Health Coalition
06.2022 - Current
- I am a certified Diabetes Facilitator through the Be Well Utah Program. I facilitate curriculum for Native Hawaiian and Pacific Islanders throughout Salt Lake County, Utah County, and Weber County for disease management. I conduct home visits providing education for diabetes management in the home and assist in addressing social determinants of health.
- Promoted access to healthcare services for underprivileged populations through community outreach efforts.
- Counseled patients on health-related topics and lifestyle changes for improved well-being.
- Improved community health by conducting assessments, identifying needs, and developing intervention plans.
Community Health Worker
Health Choice Utah
03.2022 - Current
- I assist members with social determinants of health to ensure holistic care who are on Health Choice Utah medicaid. Some of the activities I engage include; home and clinic visits, coordination of care, food drop offs, telephonic assessments, etc.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Led outreach activities to target specific demographics and promote health initiatives.
- Collaborated with external organizations to coordinate health and social services.
- Conducted home visits to assess living conditions, provided recommendations for safety improvements and connected clients with resources as needed.
- Reduced hospital readmissions by collaborating with multidisciplinary teams to provide comprehensive care plans for patients.
Community Health Worker
Utah Area Health Education Centers
01.2022 - Current
- I provide educational sessions providing community engagement for Native Hawaiian and Pacific Islanders Community to healthcare students across the state of Utah. I coordinate efforts for FAFSA workshops for High School and Adult students with an emphasis on healthcare. I facilitate various group discussions for students ranging for DM, SUD, Mental Health, etc.
- Promoted access to healthcare services for underprivileged populations through community outreach efforts.
- Developed and implemented training classes to educate team members and community residents.
Community Health Worker
University of Utah School of Medicine
05.2021 - Current
- I work with a team of Community Health Workers to engage medical students in community engaged learning. I provide a Native Hawaiian or Pacific Islander lens to chronic diseases during classes each week. I participate in the student lead programming for Community Engagement in addition to participating in various panel discussions as an expert for NHPI health in Utah.
Community Health Worker
Utah Public Health Association CHW Leadership
11.2022 - 12.2023
- I served as the Utah Public Health Association Secretary assisting in facilitation of training for CHWs across Utah. I support and provide community education for Utah Community Health Workers Association (UCHWA) processes. I coordinate efforts in facilitation of meetings and ensuring infrastructure for individual county CHW Chapters are established. I provide timelines for ongoing projects and ensure migration from Utah Public Health Association to UCHWA is a seamless transition.
Community Health Worker
University of Utah Caregivers Collaborative
08.2022 - 08.2023
- I was a member of the Community Advisory Board for University of Utah Caregivers Collaborative. Duties included reviewing data reports of Community Caregivers and participating in discussion on a local and national level of Caregiver initiatives.
- Contract
Community Health Worker
Utah Center For The Promotion of Work Equity (U-POWER)
03.2023 - 06.2023
- I am part of four CHWs and three Doctors who are creating guidelines for CHW program implementation for home visits, skills, and certification. I utilize my CHW skills, clinical background, and nonprofit leadership to provide meaningful guidelines and protocols for the successful implementation of CHWs.
- Contract
Cardiac Technician
University of Utah Health
01.2016 - 03.2022
- I was on the leadership team for the Non-Invasive Cardiology Department.
- My daily duties include staffing hospitals and training staff in addition to performing non-invasive cardiac testing and monitoring across University of Utah Health Hospitals.
- I triage phone calls from patients spanning across four different states utilizing my community health worker experience to provide exceptional patient care.
Director of Empowered Living Services CHWs and Case Managers
Pacific Island Knowledge 2 Action Resources
10.2020 - 01.2022
- As the Director for Empowered Living Services (ELS), I oversaw a team of 20 staff which consisted of Community Health Workers and Case Managers.
- I ensured financial stability of ELS initiatives and increased funding by 100%.
- I built and implemented processes for CHW and CM programming utilizing the ecosystem foundation that was established within PIK2AR.
- I oversaw and participated in many initiatives including but not limited to: Covid Vaccines Clinic/Educational material, LGBTQ+ visibility projects, KAVA Talks, Mental Health Workshops, Millcreek Promise, youth groups, etc.
- I trained and maintained home visits with clients to ensure continuity of services.
Community Health Worker
Utah Public Health Association
08.2020 - 12.2020
- I worked as a Community Health Worker supporting Covid-PEBT and Stay Safe Stay Connected grants.
- I had the opportunity to work with various communities bridging gaps and provided services via online groups and culturally relevant educational materials.
- Home visits were done via online platforms due to pandemic restrictions.
- Contract
Informaticist
University of Utah Health
05.2013 - 01.2016
- My daily role as an Informaticist was to ensure our medical record system supported clinical staff roles in hospitals and clinics.
- Provide educational session for electronic health records to Physicians and Nursing staff.
- I facilitated various organizational meetings to streamline training processes for Huntsman Cancer Hospital, University of Utah Orthopedic Center, University Neuropsychiatric Hospital and Clinics, Moran Eye Center, and University of Utah Community Clinics.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Clinic Coordinator
University of Utah health
01.2012 - 05.2013
- I supported three attendings, residents, and advanced practitioners in their clinic both locally and outreach.
- I provided assistance in ensuring appropriate follow up and educational materials were provided and explained to patients.
Medical Assistant
Granger Medical Clinic
05.2007 - 12.2011
- I worked with Dr. Gloria Gonzales as a Medical Assistant.
- Daily duties included but not limited to: Triaging phone calls, scheduling appointments, Prior-Authorizations of procedures and imaging with various health insurances, diagnostic testing, Laboratory venipunctures, resource connections, etc.
Education
Medical Assisting -
Granite Technical Institute
06.2007
Diploma - undefined
Granger High School
06.2007
Skills
- Organized and detail oriented
- Health education
- Supervisory experience
- Community-based resources
- Public outreach
- Training skills
- Community outreach
- Relationship building
- Individual and community advocacy
- Team collaboration
- Leadership skills
- Adaptability and flexibility
Accomplishments
- Implementing successful Case Management and Community Health Worker program which consisted of 25 staff members.
- Increased non-profit funding by streamlining grant applications and spearheading grant writing and submissions.
- 2023 Recipient of Community Health Worker of the year by Utah Health Education Centers
Languages
Samoan
English
Certification
- Certified Community Health Worker, Utah Department of Health and Human Services
- Case Management Certified, University of Utah
- Certified Diabetes Education Life Coach, Utah Department of Health. and Human Services
- Car Seat Certification, SafeKids Utah
- Medical Assistant, Granite Technical Institute
Timeline
Community Health Worker
Utah Center For The Promotion of Work Equity (U-POWER)
03.2023 - 06.2023
Community Health Worker
Utah Public Health Association CHW Leadership
11.2022 - 12.2023
Community Health Worker
Huntsman Cancer Institute Community Collaborative
09.2022 - Current
Community Health Worker
University of Utah Caregivers Collaborative
08.2022 - 08.2023
Community Health Worker
Utah Pacific Islander Health Coalition
06.2022 - Current
Community Health Worker
Health Choice Utah
03.2022 - Current
Community Health Worker
Utah Area Health Education Centers
01.2022 - Current
Community Health Worker
University of Utah School of Medicine
05.2021 - Current
Director of Empowered Living Services CHWs and Case Managers
Pacific Island Knowledge 2 Action Resources
10.2020 - 01.2022
Community Health Worker
Utah Public Health Association
08.2020 - 12.2020
Cardiac Technician
University of Utah Health
01.2016 - 03.2022
Informaticist
University of Utah Health
05.2013 - 01.2016
Clinic Coordinator
University of Utah health
01.2012 - 05.2013
Medical Assistant
Granger Medical Clinic
05.2007 - 12.2011
Diploma - undefined
Granger High School
Medical Assisting -
Granite Technical Institute
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