Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tilicia Santiago

Anaheim,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Seeking further professional experience in the corporate industry.

Overview

3
3
years of professional experience

Work History

Full Time Assistant Manager

Box Lunch
08.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Price Coordinator

Staples
01.2021 - 08.2021
  • Delivered exemplary service and presented professional attitude when interacting with customers and co-workers.
  • Maintained appearance of facility and merchandise to encourage donors and shoppers.
  • Priced and tagged products based on pricing guide to optimize sales volume.
  • Transported merchandise to sales floor, stocked shelves, rotated merchandise and performed mark-downs to comply with company policy.
  • Generated cost analysis reports and spreadsheets documenting analysis and recommendations.

Sales Associate

Timeless Pages Bookstore
12.2020 - 07.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Associate in Communications - Communications

Irvine Valley College
Irvine, CA
08.2025

No Degree - Psychology

Riverside City College
Riverside, CA

No Degree - Psychology

Concordia University Irvine
Irvine, CA

Skills

  • Scheduling and Coordinating
  • Sales and Marketing
  • Strategic Planning
  • Time Management

Timeline

Full Time Assistant Manager

Box Lunch
08.2021 - Current

Price Coordinator

Staples
01.2021 - 08.2021

Sales Associate

Timeless Pages Bookstore
12.2020 - 07.2021

Associate in Communications - Communications

Irvine Valley College

No Degree - Psychology

Riverside City College

No Degree - Psychology

Concordia University Irvine
Tilicia Santiago