Tillie Syverson
Decorah,IA
Summary
Self motivated and hardworking retail professional excelling in customer service and sales expertise. Recognized for enhancing customer satisfaction through effective problem-solving and attention to detail. A reliable team player, adept at managing transactions and fostering positive relationships, ensuring seamless operations in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Retail Sales Associate
Margaret's Boutique( Mar. 2025- Current) & Market 52 ( Oct.2025- Current)
Decorah, IA
03.2025 - Current
- Resolved customer inquiries and concerns promptly to foster positive relationships.
- Processed transactions , returns and exchanges efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Assisted in setting up promotional displays to attract customer attention and boost sales
Server
Peddle Pushers Café (Oct. 2018-Aug. 2022) & Aroma Pie Shoppe ( June 2023- Oct. 2025)
Lanesboro, MN
10.2018 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders and manage bills. Assisted in training new hires.
- Performed opening and closing duties, provided attentive service during high-volume periods and resolved customer complaints promptly.
Entrepreneur ( Floral Design & Consummable Food Product
Tillie Syverson
Harmony, MN
04.2017 - 08.2025
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
- Designed website, displays packaging marketing materials. Fine tuned and enhanced product.
- Kept accurate records of products, cash flow and maintained customer clientele and satisfaction.
Horticulturist and Retail Business Associate
PlainSong Farm/ Syverson Mowing
Harmony, MN
01.2005 - 06.2025
- Worked closely with a team in maintaining fields, greenhouses and operating field equipment.
- Demonstrated continual positive effort to maintain working relationships with staff and management.
- Multitasking in various duties such as upkeeping website, office work, field work,wholesale, retail and deliveries
Tour Merchandise Manager
His Little Feet Intentional Children's Choir
Windsor, CO
08.2022 - 04.2024
- Maintained merchandise tables at concerts, sales and trained volunteers at concerts on POS systems.
- Managed stock inventory and financial documentation to ensure seamless operations while traveling, reporting findings to the home office.
- Engaged with fellow tour staff in a fast-paced environment to cultivate a positive and caring environment for both children and staff.
- Provided guidance, education, and emotional support to orphaned and vulnerable children from various countries to foster their development.
Entrepreneur ( Floral Design & Consummable Food Product
Immanuel Lutheran Church
Parkers Prairie, MN
10.2020 - 06.2021
- Managed daily office operations.
- Assisted in preparing newsletters and bulletins using implemented filing systems.
- Developed relationships with community members, strengthening connections between the church and its congregation.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial .
Education
Ellerslie Discipleship Training - Personal Development
Ellerslie
Windsor, CO08-2022
Scofield Theological Studies - Theological Studies
Moody Bible Institute
Chicago, IL ( Studied Correspondence)05-2017
Web Design - Web Design - Computer Skills, HTML & CSS
ITonRamp
Leavenworth, KS05-2015
High School Diploma -
Liberty Hill Academy
Harmony05-2014
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Money handling
- Sales expertise
- Visual Eye
- Excellent Attention to Detail
- Fast Learner
- Positive and professional
- Reliable and responsible
- Honest and dependable
- Organization
Accomplishments
Leveraged design skills using to create marketing materials that boosted business ( both for family operated and entrepreneurial) using Canva, Platinum Print Artist, Wix and Adobe Lightroom.
Achieved top overall sales for organization served with in 2022- 2024
Organized annual community 5k event fundraiser for 3 years.
Coordinated annual dinner and speaker event for 50+ attendees.
Created and sang a radio ad for a business.
Additional Information
Skills in photography, public speaking, vocal performance.
Taught young women's mentorship classes for several years.
Timeline
Retail Sales Associate
Margaret's Boutique( Mar. 2025- Current) & Market 52 ( Oct.2025- Current)
03.2025 - Current
Tour Merchandise Manager
His Little Feet Intentional Children's Choir
08.2022 - 04.2024
Entrepreneur ( Floral Design & Consummable Food Product
Immanuel Lutheran Church
10.2020 - 06.2021
Server
Peddle Pushers Café (Oct. 2018-Aug. 2022) & Aroma Pie Shoppe ( June 2023- Oct. 2025)
10.2018 - 08.2025
Entrepreneur ( Floral Design & Consummable Food Product
Tillie Syverson
04.2017 - 08.2025
Horticulturist and Retail Business Associate
PlainSong Farm/ Syverson Mowing
01.2005 - 06.2025
Ellerslie Discipleship Training - Personal Development
Ellerslie
Scofield Theological Studies - Theological Studies
Moody Bible Institute
Web Design - Web Design - Computer Skills, HTML & CSS
ITonRamp
High School Diploma -
Liberty Hill Academy