Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jackie Adams

Nitro

Summary

Dynamic professional with a strong background in training and development at ABC Learning Center. Proven ability to enhance collaboration and analytical skills, fostering a positive learning environment. Holds a paraprofessional certification with an early childhood education endorsement, effectively utilizing active listening to support student growth and achievement.

Overview

27
27
years of professional experience

Work History

Kanwha County Board of Education

Kanawha County Schools
03.2010 - Current
  • Identified issues, analyzed information and provided solutions to problems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Resolved problems, improved operations and provided exceptional service.
  • Adapted teaching methods and materials to meet students' varying needs.

Technical Support Representative

Frontier Communications
02.2002 - 06.2004
  • Used ticketing systems to manage and process support actions and requests.
  • Managed high levels of call flow and responded to technical support needs.
  • Installed and configured operating systems and applications.
  • Offered assistance in implementing and developing training programs.

Assistant Security Manager

Security Asso
03.1999 - 02.2004
  • Reviewed and analyzed safety and security programs and proposed revisions and innovations.
  • Developed contingency plans to formulate response and procedures for emergency situations.
  • Observed departing personnel to reduce unauthorized removal of property.
  • Supplied security coverage by managing staff schedules to meet operational needs of facility.

Education

Associate of Applied Science - Bachelors in Criminal Justice

Ashworth College
Norcross, GA
04-2004

Associate of Applied Science - Criminal Justice

Kaplan College
Renton, WA
01-1990

Skills

  • Analytical
  • Active listening
  • Training & Development
  • Collaboration
  • wvparaprofessional certification with early childhood education endorsement

Timeline

Kanwha County Board of Education

Kanawha County Schools
03.2010 - Current

Technical Support Representative

Frontier Communications
02.2002 - 06.2004

Assistant Security Manager

Security Asso
03.1999 - 02.2004

Associate of Applied Science - Bachelors in Criminal Justice

Ashworth College

Associate of Applied Science - Criminal Justice

Kaplan College

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