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Open to workDesired start date: Flexible
Work Type
Part TimeFull TimeLocation Preference
RemoteHybridOpen to relocation: Yes
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Vanessa Scott
Medical Insurance Verification Represenative
Birmingham,AL
Work Preference
Summary
Dedicated Insurance Verification Specialist with over five years of experience in healthcare. Expertise in insurance navigation, maintaining accurate patient records, and resolving discrepancies.
Overview
20
20
years of professional experience
Work History
Rutherford County Board Education
Rutherford County Board of Education
Murfreesboro, Tennessee
08.2023 - 10.2025
- Responsible for food preperation & transporting meals to schools throughout the county .
- Maintained health & safety standads,
- Processed student account payments.
Insurance Verification Specialist
Hope Clinic
Murfreesboro, Tennessee
08.2018 - 08.2023
- Verified insurance eligibility for patients before scheduled appointments.
- Communicated with insurance companies to clarify coverage details.
- Maintained accurate patient records and updated insurance information promptly.
- Assisted patients in understanding their insurance benefits and responsibilities.
- Collaborated with healthcare providers to ensure proper coding for claims submission.
- Educated staff on insurance verification processes and best practices.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Updated patient and insurance data and input changes into company computer system.
- Navigated through multiple online systems to obtain documentation.
- Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Resolved insurance-related issues and discrepancies to prevent claim denials.
Medical Office Receptionist
HCA Inc
Nashville, Tn
11.2005 - 05.2018
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Pulled charts and prepared for nurse and doctor assessment.
- Received, recorded and filed medical payments by check, cash, and credit card.
Education
Medical Coding Certificate - Medical Coding
Tennesseee College of Technology
Murfreesboro, TN06-2005
Skills
- Medical billing knowledge
- Customer relationship management
- Health insurance navigation
- Regulatory compliance
- Problem solving
- Attention to detail
- Clerical support
- Critical thinking
- Friendly, positive attitude
- Customer service
- Multitasking
- Organizational skills
- Recordkeeping
- Problem-solving
Timeline
Rutherford County Board Education
Rutherford County Board of Education
08.2023 - 10.2025
Insurance Verification Specialist
Hope Clinic
08.2018 - 08.2023
Medical Office Receptionist
HCA Inc
11.2005 - 05.2018
Medical Coding Certificate - Medical Coding
Tennesseee College of Technology