Vanessa Scott
Birmingham,AL
Summary
Dedicated Insurance Verification Specialist with over five years of experience in healthcare. Expertise in insurance navigation, maintaining accurate patient records, and resolving discrepancies.
Overview
7
7
years of professional experience
Work History
Rutherford County Board Education
Rutherford County Board of Education
Murfreesboro, Tennessee
08.2023 - 10.2025
- Responsible for food preperation & transporting meals to schools throughout the county .
- Maintained health & safety standads,
- Processed student account payments.
Insurance Verification Specialist
Hope Clinic
Murfreesboro, Tennessee
08.2018 - 08.2023
- Verified insurance eligibility for patients before scheduled appointments.
- Communicated with insurance companies to clarify coverage details.
- Maintained accurate patient records and updated insurance information promptly.
- Assisted patients in understanding their insurance benefits and responsibilities.
- Collaborated with healthcare providers to ensure proper coding for claims submission.
- Educated staff on insurance verification processes and best practices.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Updated patient and insurance data and input changes into company computer system.
- Navigated through multiple online systems to obtain documentation.
- Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Resolved insurance-related issues and discrepancies to prevent claim denials.
Education
Medical Coding Certificate - Medical Coding
Tennesseee College of Technology
Murfreesboro, TN06-2005
Skills
- Medical billing knowledge
- Customer relationship management
- Health insurance navigation
- Regulatory compliance
- Problem solving
- Attention to detail
- Clerical support
- Critical thinking
- Friendly, positive attitude
- Customer service
- Multitasking
- Organizational skills
- Recordkeeping
- Problem-solving
Timeline
Rutherford County Board Education
Rutherford County Board of Education
08.2023 - 10.2025
Insurance Verification Specialist
Hope Clinic
08.2018 - 08.2023
Medical Coding Certificate - Medical Coding
Tennesseee College of Technology