Tim Beard
Chillicothe,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Aftermarket Team Lead
Generator Systems LLC
Groveport, OH
03.2024 - Current
- Developed and maintained relationships with customers, vendors, and suppliers.
- Trained new employees on the use of customer relationship management software systems.
- Provided technical support for hardware and software issues experienced by customers.
- Coordinated with other departments within the organization to ensure seamless delivery of services.
- Managed inventory levels of parts necessary for servicing customers' needs.
- Performed root cause analysis on recurring problems encountered by customers.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Tracked job status by entering work orders and change orders into Oracle NetSuite database.
- Operated forklifts and other heavy equipment safely to move items around the warehouse.
Parts Supervisor
Generator Systems LLC
Groveport, OH
01.2017 - 03.2024
- Managed inventory levels of parts and supplies to ensure availability for customer orders.
- Monitored performance of parts department staff, providing feedback and coaching when needed.
- Implemented cost saving strategies, such as bulk purchasing of parts, to reduce expenses.
- Processed warranty claims efficiently and accurately according to company guidelines.
- Responded quickly and courteously to customer inquiries regarding availability or pricing of products.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Conducted troubleshooting activities to diagnose mechanical or electrical issues with generators.
- Provided technical advice regarding the selection, installation, maintenance, testing, and repair of standby power systems.
- Operated lifting equipment safely while transporting heavy generator components from one area to another.
Tactical Power Generation Specialist
Ohio Army National Guard
Medina, OH
05.2015 - 05.2022
- Troubleshoot and repair all military equipment
- Perform maintenance on military equipment
- Operate heavy-duty military equipment.
- Performed periodic oil changes on diesel engines as part of preventive maintenance routine.
- Maintained records of all repairs performed on various types of generators.
- Prepared detailed reports outlining findings from inspections or tests conducted on various types of generators.
- Performed regular maintenance checks on generators and associated equipment to ensure proper operation.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
Education
Some College (No Degree) - Medicine (Pre-Medicine)
West Virginia State University
Institute, WVSome College (No Degree) - Medicine (Pre-Medicine)
Ohio University
Athens, OHSkills
- Time Management
- Machinery skills
- Teamwork
- Intermediate Computer Skills
- Critical Thinking
- Project Management
- Customer Service
- MS Office
- Strong Work Ethic
- Troubleshooting
Timeline
Aftermarket Team Lead
Generator Systems LLC
03.2024 - Current
Parts Supervisor
Generator Systems LLC
01.2017 - 03.2024
Tactical Power Generation Specialist
Ohio Army National Guard
05.2015 - 05.2022
Some College (No Degree) - Medicine (Pre-Medicine)
West Virginia State University
Some College (No Degree) - Medicine (Pre-Medicine)
Ohio University
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