Tim Crowley

- Consutled with local charity opening an ice cream shop that supports individuals with Down syndrome

- Supervised all health inspection requirements, store layout, purveyor coordination, P&L, POS implementation, hiring, training and scheduling of staff

- Successfully built personalized training and educational programs for all DS staff and worked hands on with all charity participants

- Successfully grew sales while increasing awareness for the charity and mission

• Achieved sales goals and service targets by cultivating and securing new customer relationships. Broke record for new sales in my region.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits while maintaining hearty portfolio through CRM management (SalesForce)
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.

• Managed all food and beverage throughout multiple outlets including a full service restaurant, banquet facility, snack bar, golf course and private member events.
• Implemented waste reduction initiatives by monitoring portion control, optimizing inventory management, and encouraging responsible disposal practices among staff members.
• Improved operational efficiency by implementing new POS technology solutions for reservations, order management, and payment processing.
• Managed successful special events, including weddings and corporate functions, ensuring seamless execution from planning to completion.

• Consulted with various local hospitality operators to achieve predetermined specific goals while taking a direct leadership role within the organization.

• Accessed operator’s goals and tailored programs that improved operations or positioned business for resale.

• 2017 The Buttery - Lewes, DE

• 2019 Cuvee Ray - Rehoboth Beach, DE

• 2024 Uncle David Ice Cream - Rehoboth Beach, DE