Tim Custer
Danville
Summary
Dynamic business owner with a proven track record at Turf Tamers, excelling in client relations and operations management. Enhanced customer satisfaction through strategic process improvements and exceptional service. Skilled in project management and financial oversight, fostering strong relationships that drive repeat business and referrals. Effective leader committed to operational excellence.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operations.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 40 years of experience. Highly effective and comfortable working with people at all levels in organization.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
44
44
years of professional experience
Work History
Owner Operater
Turf Tamers
03.1982 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Yard Driver
Tyson Foods
08.2023 - 08.2025
Receiver
Nestle
03.1990 - 08.2023
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
- Enhanced warehouse organization by categorizing items according to size, weight, or type for efficient storage and retrieval processes.
- Coordinated with other departments for seamless integration of received goods into various operations.
- Assisted in resolving discrepancies between purchase orders and delivered goods promptly, minimizing negative impacts on business operations.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Implemented safety protocols to reduce workplace accidents during unloading and storage processes.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Education
High School Diploma -
Chatham High School
Chatham, VASkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Business planning
- Project estimating
- Staff management
- Team oversight
- Financial management
- Business development
- Business marketing
- Consulting
- Bidding processes
- Contract management
- Cost reduction
- Labor relations
- Attention to detail
- Effective leader
- Scheduling
Timeline
Yard Driver
Tyson Foods
08.2023 - 08.2025
Receiver
Nestle
03.1990 - 08.2023
Owner Operater
Turf Tamers
03.1982 - Current
High School Diploma -
Chatham High School
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