Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Tim Dodson

Noblesville,IN

Summary

Experienced IT infrastructure administration professional with over 20 years of experience managing IT infrastructure, communication networks, system operations, service management, and disaster recovery. Skilled at blending technical expertise with strong business acumen to align with corporate objectives. Proven track record overseeing large-scale IT projects, networks, and infrastructures from inception to completion, including ongoing enhancements. Adept at leading and inspiring diverse technical teams to achieve outstanding outcomes within project timelines and budget constraints.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Lead SCO

Meijer
08.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.

Assistant Store Manager (Operations)

Dollar Tree Stores
02.2024 - 12.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Navient, Systems Administrator II (Contract)

Beacon Hill
09.2021 - 12.2022
  • Managed systems administration tasks for Navient as part of a contracted role.

Corteva Agriscience, Windows Administrator (Systems Administrator)

TEKsystems
08.2019 - 09.2021
  • Oversaw Windows systems and infrastructure for Corteva Agriscience, ensuring system stability and performance.

Naval Surface Warfare Center, Crane Division (NSWC), Senior System Administrator

General Dynamics IT
07.2019 - 08.2019
  • Provided senior-level system administration support for the NSWC Crane Division.

Contractual Position - Sogeti/Corteva

Parnassof Inc.
11.2018 - 04.2019
  • Delivered advanced IT services for Sogeti and Corteva, specializing in system administration and technical support.

Analyst IT, Infrastructure Administration

Lincoln Financial Group
02.2013 - 08.2018
  • Supported IT infrastructure initiatives, ensuring robust systems and operational efficiency.

System Engineer

Zimmer Inc.
07.2001 - 03.2010
  • Designed and maintained IT systems to support business operations.

Consultant (CompuCom Inc, Project)
07.1998 - 07.2001
  • Contracted as a consultant for Zimmer Inc., providing IT solutions and support.

Education

Bachelor of Science - Business Administration – Management

Indiana Tech
Fort Wayne, IN
01.2021

Associate of Arts - Computer Networked Systems

ITT Technical Institute
Fort Wayne, IN
01.2006

Associate of Arts - Microcomputer and Network Management

Davenport University
Merrillville, IN
07.1992

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Problem resolution
  • Decision-making

Affiliations

Alpha Bea Gama, Alpha Beta Kappa, National Technical Honors Society, A+ Certified, Indian Windows User Group (IWUG)

Certification

From Vendors:

  • CompTIA
  • Global Knowledge
  • myLMS
  • LinkedIn Learning
  • Internal Corteva AgroSciences
  • Skillsoft
  • CommVault

Windows 10

  • Configuring Windows 10 Devices Data Protection
  • Configuring Windows 10 Devices Deployment Tools and Procedures
  • Configuring Windows 10 Devices and Disks
  • Configuring Windows 10 Devices Introduction to Windows 10
  • Configuring Windows 10 Devices Maintaining Windows 10
  • Configuring Windows 10 Devices Managing Devices
  • Configuring Windows 10 Devices Remote Connections
  • Configuring Windows 10 Devices Secure Identities
  • Configuring Windows 10 Devices Threat Resistance Technologies
  • Configuring Windows 10 Devices Universal Windows Apps
  • Configuring Windows 10 Devices User Data
  • Configuring Windows 10 Devices Virtualization Technologies
  • Installing and Configuring Windows 10 Configuring Core Services
  • Installing and Configuring Windows 10 Implementing Windows
  • Microsoft Windows 10 Supporting Client Compliance and Managing Clients
  • Microsoft Windows 10 Supporting Connectivity and Data Storage
  • Microsoft Windows 10 Supporting Operating System and Application Installation
  • Microsoft Windows 10 Supporting Authentication Permissions and Data Security
  • Microsoft Windows 10 Supporting Hardware Performance and Mobile Devices
  • Windows 10 Fall Creators Update Configuring _ Using Peripheral Devices

Server 2016

  • Identity Active Directory Certificate Services
  • Identity Active Directory Group Policy Objects
  • Identity Active Directory Group Policy Preferences
  • Identity Active Directory Group Policy Processing
  • Identity Active Directory Group Policy Settings
  • Identity Active Directory Rights Management Services
  • Identity Active Directory Trusts _ Sites
  • Install Store and Compute Backup Strategies _ Server Monitoring
  • Install Store and Compute Data Deduplication _ Hyper-V Setup
  • Install Store and Compute Disk _ Volume Configuration
  • Install Store and Compute Failover Clustering Strategies
  • Install Store and Compute Hyper-V Networking Configuration
  • Install Store and Compute Hyper-V Storage Configuration
  • Install Store and Compute Image Deployment Management
  • Install Store and Compute Installation Options
  • Install Store and Compute Managing High Availability Solutions
  • Install Store and Compute Server Storage Solutions
  • Install Store and Compute Upgrades Migrations _ Activation Models
  • Install Store and Compute Virtual Machine (VM) Settings
  • Install Store and Compute VM Motion and Network Load Balancing
  • Install Store and Compute Windows Container Deployment
  • Install Store and Compute Windows Container Management and Hyper-V
  • TestPrep 70-740 Installation Storage and Compute with Windows Server 2016
  • TestPrep 70-742 Identity with Windows Server 2016

Admin

  • Cyber Awareness Challenge Certificate
  • Export Import Awareness Training
  • GDIT Ethics and Business Conduct 2019
  • Information Security Awareness - 2019
  • Time Recording Training and Refresher

Skillsoft

  • Virtual Machines

CommVault

  • Implementation and Maintenance

Server+

  • Administration II
  • Networking and Disaster Recovery
  • Security
  • Server Administration I
  • Server Architecture
  • Storage
  • Troubleshooting I
  • Troubleshooting II

AWS Solutions Architect Associate

  • Building Serverless Apps On AWS 2
  • Deploying Docker To AWS
  • Planning An AWS Solution
  • Solutions Architect Associate 1 Cloud Services Overview
  • Solutions Architect Associate 2 Storage Design
  • Solutions Architect Associate 3 Virtual Private Cloud
  • Solutions Architect Associate 4 Compute Services
  • Solutions Architect Associate 5 Identity And Access Management
  • Solutions Architect Associate 6 Auto Scaling And Virtual Network Services
  • Solutions Architect Associate 7 Application Deployment
  • Solutions Architect Associate 8 Databases
  • Solutions Architect Associate 9 Services And Design Scenarios

NAVSEA

  • FY19 NAVSEA CYBERSECURITY 101
  • FY19 PRIVACY AND PERSONALLY IDENTIFIABLE INFORMATION (PII) AWARENESS TRAINING

Azure

  • Azure Administration Configure And Manage Virtual Networks
  • Azure Administration Deploy And Manage Virtual Machines
  • Azure Administration Essential Training
  • Azure Administration Implement And Manage Storage
  • Azure Administration Manage Identities
  • Azure Administration Manage Subscriptions And Resources
  • Azure Architecting Azure Infrastructure
  • Azure Backup And Disaster Recovery
  • Azure Design A Management Monitoring And Business Continuity Strategy
  • Azure Design Advanced Applications
  • Azure Design And Deploy Arm Templates
  • Azure Design And Implement App Service Apps
  • Azure Design Azure Web And Mobile Apps
  • Azure Devtest Labs Quick Start
  • Azure Implement Azure Active Directory
  • Azure Secure Resources
  • Deploying Azure Sync
  • Enterprise Mobility Suite Management And Security
  • Implementing Remote Desktop Services In Azure
  • National Association of State Boards of Accountancy - NASBA
  • Office 365 Implement Identities For Sso
  • Planning A Microsoft Cloud Solution 2

VMware

  • Final Exam VMware vSphere 6.5 Install Configure _ Manage
  • vSphere 6.5 Distributed Resource Scheduler (DRS)
  • vSphere 6.5 High Availability Clusters
  • vSphere 6.5 Installation
  • vSphere 6.5 Monitoring and Compliance
  • vSphere 6.5 Networking
  • vSphere 6.5 Overview
  • vSphere 6.5 Resource Management
  • vSphere 6.5 Storage
  • vSphere 6.5 Update Manager
  • vSphere 6.5 Virtual Machine Creation
  • vSphere 6.5 Virtual Machine Management

Timeline

Lead SCO

Meijer
08.2024 - Current

Assistant Store Manager (Operations)

Dollar Tree Stores
02.2024 - 12.2024

Navient, Systems Administrator II (Contract)

Beacon Hill
09.2021 - 12.2022

Corteva Agriscience, Windows Administrator (Systems Administrator)

TEKsystems
08.2019 - 09.2021

Naval Surface Warfare Center, Crane Division (NSWC), Senior System Administrator

General Dynamics IT
07.2019 - 08.2019

Contractual Position - Sogeti/Corteva

Parnassof Inc.
11.2018 - 04.2019

Analyst IT, Infrastructure Administration

Lincoln Financial Group
02.2013 - 08.2018

System Engineer

Zimmer Inc.
07.2001 - 03.2010

Consultant (CompuCom Inc, Project)
07.1998 - 07.2001

Associate of Arts - Computer Networked Systems

ITT Technical Institute

Bachelor of Science - Business Administration – Management

Indiana Tech

Associate of Arts - Microcomputer and Network Management

Davenport University

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Tim Dodson