To leverage meticulous attention to detail, operational expertise, and problem-solving skills in a dynamic role within the Ninth District Federal Reserve Bank's Cash Services department.
Overview
4
4
years of professional experience
Work History
Percussion Instructor at ISD 279
ISD 279
12.2022 - Current
Fostered a collaborative learning environment, nurturing students' musical knowledge and confidence
Directed and supervised 39 students, assuming versatile roles as needed for program success.
PetSmart Part-Time Cashier
PetSmart
09.2021 - Current
Cultivated a welcoming and inviting atmosphere, significantly enhancing the hundreds of customers shopping experience
Utilized advanced register skills, ensuring expedited and accurate checkout processes
Actively participated in on-going training for fraud prevention and compliance
Worked with diverse POS devices for customer checkouts and stock verification
Assisted in counting down register tills as requested before and after store opening, ensuring financial accuracy.
Aldi Part-Time Stocker
Aldi
06.2021 - 09.2021
Maintained an impeccable shopping environment, enhancing the overall customer experience
Assisted customers with product inquiries, consistently demonstrating a commitment to service excellence
Operated a power pallet jack with expertise, facilitating efficient and organized product movement.
T-Mobile Mobile Expert
T-Mobile
05.2020 - 03.2021
Delivered unparalleled customer service, consistently achieving high satisfaction rates
Verified register tills pre and post shifts to reconcile cash with daily reports, demonstrating meticulous attention to detail
Conducted cash transactions with precision and efficiency, ensuring seamless financial transactions
Showcased extensive product knowledge, expertly guiding customers to optimal choices
Utilized various POS devices for checkout and maintenance, with a focus on PCI compliance for fraud prevention and adherence to cell phone regulations
Collaborated seamlessly with team members and cross-functional departments, addressing challenges collaboratively
Conducted thorough inventory counts before and after store operations to maintain accurate records.
Education
Bachelor of Arts - Psychology
University of Minnesota
Minneapolis, Minnesota
Skills
Time Management
Process Improvement
Data Entry Accuracy
Payment Processing
Problem Solving
Accomplishments
Eagle Scout, Pioneered and executed a community project, showcasing exceptional leadership and organizational skills., Led a team of scouts with a strong focus on safety and overall project success.
National Youth Leadership Training Camp, 07/01/14, 07/01/17, Distinguished participant, actively contributing to leadership development., Selected for a staff role, engaging with students through impactful presentations and interactions.