TIM GERARD
Union,MO
Summary
Results-oriented Parts Manager experienced in inventory management and vendor relations. Enhanced ordering processes and improved customer satisfaction through strategic initiatives. Focused on driving operational efficiency and increasing parts sales through strong partnerships and effective sales forecasting.
Overview
34
34
years of professional experience
Work History
Assistant Parts Manager
Southern Bus and Mobility
Valley Park, Missouri
10.2025 - Current
- Managed parts inventory to ensure availability for bus and mobility vehicles.
- Coordinated with suppliers to procure necessary parts efficiently.
- Assisted technicians in identifying and sourcing required components for repairs.
- Maintained accurate records of parts usage and stock levels.
- Communicated with customers regarding part availability and order status.
- Collaborated with the service team to streamline parts ordering processes.
- Resolved customer complaints in a professional manner.
- Controlled daily parts program activities to improve sales and inventory management.
Parts Manager
CIT Kenworth
Fenton, MO
01.2022 - 09.2025
- Cultivated strong vendor relationships to enhance collaboration and service delivery.
- Executed inventory audits to verify stock accuracy and prevent discrepancies.
- Conducted regular inventory audits to ensure accuracy of stock levels.
- Identified needs of customers promptly and efficiently.
- Collaborated with departments to align parts requirements and improve service response.
Parts Sales Associate
Gateway Truck and Refrigeration
Wright City, MO
12.2014 - 01.2022
- Processed customer orders for parts with accuracy and efficiency, ensuring timely fulfillment.
- Provided customer service and support in the parts department, including answering questions and resolving issues.
- Researched availability of requested parts from suppliers.
- Delivered customer service in parts department by addressing inquiries and resolving issues promptly.
- Entered new part numbers into the computer system for ordering purposes.
- Verified accuracy of shipments received against invoices or purchase orders before releasing to customers.
- Searched catalogs and databases to identify correct parts for vehicles based on make, model, and year.
- Received and stocked incoming merchandise, arranging items in correct locations.
Store Manager
Mid America Truck Tops and Trailers
Eureka, MO
06.1994 - 12.2014
- Built relationships with suppliers to secure favorable pricing.
- Managed daily banking activities such as deposits and withdrawals.
- Created weekly work schedules for store personnel.
- Coordinated weekly work schedules for store personnel to ensure optimal coverage.
- Resolved customer complaints in a timely manner.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Improved customer satisfaction and streamlined store operations through relationship building and effective problem-solving.
Part Accessory Installer
Kool Kustoms
Afton, MO
12.1992 - 06.1994
- Installed automotive accessories, enhancing vehicle functionality and aesthetics, including lift and lowering kits, window tint, car alarms, and remote starts.
- Executed painting tasks on automotive vehicles, and installed rear spoilers and ground effects.
- Installed custom accessories on vehicles according to client specifications.
- Collaborated with team members to ensure timely project completion.
- Maintained tools and equipment in safe working condition.
Education
GED -
Melville High School
St Louis, MOSkills
- Parts procurement
- Inventory management
- Stock management
- Order fulfillment
- Sales forecasting
- Parts acquisition
- Vendor relations
- Process improvement
- Attention to detail
- Problem solving
- Customer service
Activities
I have been intrigued with anything automotive related, doing anything from engine and suspension enhancements to collision repair. I have always been drawn to learn how something works and to be able to accomplish for myself.
Timeline
Assistant Parts Manager
Southern Bus and Mobility
10.2025 - Current
Parts Manager
CIT Kenworth
01.2022 - 09.2025
Parts Sales Associate
Gateway Truck and Refrigeration
12.2014 - 01.2022
Store Manager
Mid America Truck Tops and Trailers
06.1994 - 12.2014
Part Accessory Installer
Kool Kustoms
12.1992 - 06.1994
GED -
Melville High School