Tim Karopchinsky
ORCHARD BEACH,Maryland
Summary
Dynamic manager with a proven track record at Detrich's Autobody, excelling in service excellence and effective team leadership. Enhanced customer satisfaction through prompt dispute resolution and implemented recognition programs that boosted employee morale. Skilled in damage assessment and strategic decision-making, driving productivity and quality in collision repair operations.
Auto body professional equipped for leading shop operations and delivering exceptional results. Skilled in repair techniques, paint matching, and customer service. Strong focus on team collaboration and adapting to changing needs, ensuring reliable and high-quality outcomes. Adept in managing workflow, inventory, and safety protocols.
Professional automotive industry leader with extensive background in managing operations and driving performance improvements. Recognized for fostering collaborative environments and consistently achieving targets. Expertise in repair process optimization and customer service.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Manager
Detrich's Autobody
01.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Collision Center Manager
Jba Chevrolet
05.2003 - 12.2021
- Resolved customer complaints professionally and effectively, maintaining a high level of customer satisfaction throughout the repair process.
- Boosted employee morale through recognition programs, fostering a positive work culture that increased productivity.
- Conducted thorough vehicle damage assessments for accurate repair estimates and efficient service scheduling.
- Managed team of [Number] personnel focused on repairs and refinishing work.
Education
Glen Burnie High School
Glen Burnie, MDAutomotive
Center of Applied Technology North
Severn, MDSkills
- Service excellence
- Effective team leadership
- Prioritization and scheduling
- Strategic decision-making
- Parts ordering
- Plastic repair
- Vehicle diagnostics
- Work order management
- Frame straightening
- Electrical systems
- Air conditioning systems
- Hydraulic systems
- Employee scheduling
- Welding techniques
- Damage assessment
- Automotive painting
- Wheel alignment
- Cost control
- Shop maintenance
- Collision repair
- Expert estimator
- Quality control
- Budgeting and financial management
Certification
- CCC Training
- I-CAR Platinum Certification
- ASE Training
- PPG MVP Training
- RM Diamont Training
Timeline
Manager
Detrich's Autobody
01.2021 - Current
Collision Center Manager
Jba Chevrolet
05.2003 - 12.2021
Glen Burnie High School
Automotive
Center of Applied Technology North
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