Summary
Overview
Work History
Education
Skills
Certification
Websites
References
Timeline
Generic

Tim Knoelke

Mission,KS

Summary

Goal-driven analyst with extensive experience in managing and analyzing large data sets to enhance business operations. Proven track record in proactively identifying and addressing operational issues while uncovering trends that drive success. Expertise in delivering customized IT solutions, translating business needs into effective system designs, and recommending technological improvements. Adept at monitoring standards to support complex project launches and shape organizational technology roadmaps.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sr. Analyst, Business Process

T-Mobile
Leawood, KS
12.2024 - 01.2025
  • Synthesized current business intelligence or trend data to support recommendations for action.
  • Maintained updated knowledge base on industry trends and best practices.
  • Assessed programs to identify risks or problems to determine appropriate responses.
  • Provided technical support for existing reports, dashboards or other tools.

Solutions Manager

Creative Planning
Leawood, KS
03.2020 - 03.2024
  • Identified areas of improvement in existing systems architecture and proposed innovative solutions accordingly.
  • Researched new technologies and tools to improve existing business processes.
  • Analyzed workflows and established priorities for daily operations.
  • Created detailed documentation on system design specifications, test plans and user guides.
  • Developed project metrics to follow system build-out progress.
  • Refined existing managed services to oversee implementation lifecycle.
  • Coordinated with cross-functional teams to ensure successful implementation of projects.
  • Provided training sessions for users on how to use new software applications effectively.
  • Recommended application migrations and updates to meet strategic imperatives.

Operations Manager

Creative Planning
Leawood, KS
07.2017 - 03.2020
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Formed and sustained strategic relationships with clients.
  • Coordinated cross-functional teams to ensure timely delivery of products and services.
  • Collaborated with team leaders on quality audits.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.

Data Analyst

Corbion
Lenexa, KS
02.2015 - 06.2017
  • Analyzed large datasets to address strategic and operational business questions.
  • Supported initiatives for data integrity and normalization.
  • Analyzed large datasets to identify trends, patterns and correlations for business insights.
  • Created data visualizations and reports for management, showcasing findings and recommendations.

Level 2 Associate

State Street
Kansas City, MO
02.2012 - 02.2015
  • Stayed up-to-date on marketplace trends and researched items in detail.
  • Communicated regularly with clients regarding progress updates or changes in scope of work.
  • Established and enforced procedures and work standards, promoting team performance and safety.

Education

Bachelor of Science - Business Administration

Marquette University
Milwaukee, WI
12-2011

Skills

  • Analytics software
  • Analytics program experience
  • Performance monitoring
  • Report preparation & building
  • Apex programming
  • Financial services cloud
  • Salesforce customization
  • Dashboard creation
  • User administration
  • Data migration
  • Salesforce configuration
  • Workflow management
  • Process automation
  • Lightning experience
  • Back end development
  • Business intelligence
  • Scenario planning
  • Business acumen
  • Metric tracking
  • Stakeholder communication
  • Advanced Excel
  • Industry analysis
  • Solutions management
  • Requirements gathering
  • Content management
  • User acceptance testing
  • Cross-functional team coordination
  • Business technology analysis
  • Data management
  • Salesforce development and design

Certification

  • Certified Salesforce Administrator

References

References available upon request.

Timeline

Sr. Analyst, Business Process

T-Mobile
12.2024 - 01.2025

Solutions Manager

Creative Planning
03.2020 - 03.2024

Operations Manager

Creative Planning
07.2017 - 03.2020

Data Analyst

Corbion
02.2015 - 06.2017

Level 2 Associate

State Street
02.2012 - 02.2015

Bachelor of Science - Business Administration

Marquette University
Tim Knoelke