Tim Maguire
Gainesville,United States
Summary
With over 19 years of experience in industrial automation, I'm a seasoned Business Leader known for delivering world-class solutions and customer satisfaction. As a leader at Emerson Automation Solutions, I oversee a diverse team of 150+ employees, including the PMO and Large Field Service Projects Service Group. This team provides crucial instrumentation support across demanding industries, and I'm proud to have led them in delivering complex projects and exceeding customer expectations. My core competencies lie in strategic S&OPs, business model transformation, operational excellence, and team development. Throughout my career, I've consistently sought ways to make a tangible impact, from co-developing Rosemount's first interactive education plant to building and managing specialist teams for advanced technologies. I'm a passionate advocate for service excellence and always eager to learn new skills and leverage my expertise to create lasting value for both my customers and organization.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Business Leader - PMO & Shutdown, Turnaround, Outages
Emerson
06.2020 - Current
- Responsible for planning and execution of the large field service instrumentation projects during customer shutdown, outage, turnaround and commissioning events.
- Oversaw 200+ projects in 2023, with ZERO recordable safety incidents.
- Directed over 100 direct employees and 50 contractors.
- Grew the total revenue by 75% in between 2019 and 2023.
- Enhanced the sales and operations planning process for the instrumentation service business.
- Streamlined business processes by implementing innovative strategies and efficient workflow systems.
- EHS steering committee.
Systems & Solutions Manager (Training, Analytical, Wireless and Level Platforms)
Emerson
03.2017 - 06.2020
- Managed and developed a number of specialist teams aimed at providing world-class field expertise.
- The primary focus was on wireless, level, analytical, and flame & gas applications. Directed 30+ field service technicians and engineers.
- Developed the service offering for a product line that we purchased in 2019.
Manager - Field Service Operational Excellence (OpEx) and Specialist Teams
Emerson
02.2015 - 02.2017
- Developed specialist teams for advanced technologies.
- Managed and supported the business development of specialists for Rosemount.
- Developed and implemented processes and standards for Rosemount service (entire Rosemount product line).
- Developed SOPs and service manuals.
- Responsible for the entire service organization's sales and operations planning process.
- Co-managed the buildout of our first training plant, from design to implementation.
Field Service Manager - US Direct Employees
Emerson
01.2013 - 06.2015
- Managed the core field service team for Rosemount and supported the sales and operations planning for the service organization.
- Managed 25 dedicated national field service technicians.
- Developed the quality, training, and professionalism soft-skill programs for those individuals.
- Zero recordable injuries during my tenure.
National Field Service Supervisor
Emerson
11.2010 - 01.2013
- Supervised Rosemount's field service core team of 23 field technicians and engineers.
- Developed group goals, standards, and deliverables.
- Worked with the service director on the development of a sales and operations plan for the organization.
- Won the President's Club Award in 2010.
Field Service Regional Lead
Emerson
01.2008 - 11.2010
- Coached 14 field service specialists
- Reviewed proposals, paperwork, and logistics for specialists
- Developed growth plans for individuals, and helped support them in their pursuits
- Co-Created an internal online forum for Emerson Professional Service Specialists
- Delivered the National Sales & Operations plan to the president on a monthly basis
- Co-Created a Service Advisory Board to enhance relationships within the organization.
Instrument Field Service
Emerson
05.2004 - 01.2008
- Product and sales support for two Emerson brands, MicroMotion and Rosemount (Field Service).
Avionics
US Navy
02.2000 - 02.2004
- Avionics and electrical technician and supervisor.
- Two deployments (Asia and Bahrain).
Education
B.S., Aeronautics -
Embry-Riddle Aeronautical University
01.2004
English -
University of Missouri-Saint Louis
01.2000
Skills
- Field Service Management
- Strategy
- Planning
- R3 Communication Instructor
- Lean Sponsor (Six Sigma)
- EHS Steering Committee
- PMO - Project Management Office Leader
- Engineering
- Automation
- Commissioning
Certification
- Acclivus r3 - Acclivus Corporation
- Certified Instructor - Acclivus Corporation
- Customer Experience Service Leadership - Miller Heiman Group, A Korn Ferry Company
Timeline
Business Leader - PMO & Shutdown, Turnaround, Outages
Emerson
06.2020 - Current
Systems & Solutions Manager (Training, Analytical, Wireless and Level Platforms)
Emerson
03.2017 - 06.2020
Manager - Field Service Operational Excellence (OpEx) and Specialist Teams
Emerson
02.2015 - 02.2017
Field Service Manager - US Direct Employees
Emerson
01.2013 - 06.2015
National Field Service Supervisor
Emerson
11.2010 - 01.2013
Field Service Regional Lead
Emerson
01.2008 - 11.2010
Instrument Field Service
Emerson
05.2004 - 01.2008
Avionics
US Navy
02.2000 - 02.2004
B.S., Aeronautics -
Embry-Riddle Aeronautical University
English -
University of Missouri-Saint Louis
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