Develop marketing strategies that have helped our agency grow from an $8 million dollar book of business to just under $22 Million
Meet monthly sales goals by working with current clients and adding to their current accounts 3
Service current policies to insure longevity with the company and customer satisfaction while always looking for ways to round out their accounts and add further lines of business
Coaching new employees on office policies and helping them to meet their monthly sales goals 5
I am also the unofficial IT dept
For the office and help with any issues as they arise
Sales Agent
Auto Club Group, AAA
St Petersburg
09.2013 - 06.2016
Responsible for developing marketing campaigns and strategies
Reach out to current marketing campaigns to meet monthly goals set by management
Promoting to all prospects and customers the value of the AAA brand and all that we had to offer as a company
Manage company CRM to ensure clients we being contacted for correct lines of business.
Restaurant Manager
Shakespeare's English Pub
Sarasota
02.2011 - 09.2011
Scheduled and directed staff in daily work assignments to maximize productivity.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Optimized profits by controlling food, beverage and labor costs.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Managed accounts payable, accounts receivable and payroll.