Tim Massey
Executive
Springfield,MO
Summary
High-achieving senior executive bringing expertise in customer-centric business planning, revenue development and change management. Offers 27 years of leadership in the staffing industry along with entrepreneurial, forward-thinking mindset and demonstrated track record of accomplishment.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
Work History
Chief Executive Officer
Penmac Staffing Services, Inc.
Springfield, MO
10.2013 - Current
- Increased company revenue $45,000,000 through aggressive new market strategies.
- Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
- Maintained effective staff and resource utilization rates to balance financial and operational obligations.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
- Led strategic and business initiatives to successfully grow revenue in areas such as Education Staffing and New Software Development (Slate Schedule Software).
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
Executive Vice President of Operations
Proman D.B.A. Paramount Staffing Services, Inc.
Memphis, TN
01.2005 - 10.2013
- Owned and nurtured well-being of operational organization.
- Worked with CEO to create long-term tactical plan to grow business.
- Managed fiscal, business and operational strategies of divisions.
- Provided accurate, clear and consistent data that produced actionable results and improved operational performance.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Managed 120 team members across 6 departments, resulting in approximate $42mm increase in annual revenue.
- Trained new employees on proper protocols and customer service standards.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed, trained and motivated personnel to continuously improve knowledge and abilities in Client Retention and Revenue Generation.
- Trained and guided team members to maintain high productivity and performance metrics.
Area Manager
Volt Services Group
Memphis, TN
02.2003 - 01.2005
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Applied relationship-driven strategies to lock in Contingent Staffing sales worth more than $25mm in yearly revenue.
Branch and Area Manager
Robert Half International Inc.
Memphis, TN
10.1997 - 01.2003
- Boosted branch sales by developing and deepening customer loyalty through superior delivery on customer objectives.
- Developed expansion plans and presented costs to forecast trends and recommend changes.
- Gathered and reviewed customer feedback to improve operations.
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
- Lead the number one ranked divisions of OfficeTeam and Accountemps in 1999, 2000 and 2001.
Education
Bachelor of Science - Marketing Management
University of Arkansas, Fayetteville
Fayetteville, AR 08.1986 - 12.1990
MBA - Business Administration
Louisiana State University And A&M College
Baton Rouge, LA 03.2019 - 05.2021
Skills
Financial leadership
Mergers & acquisitions
Business alliances
Organizational turnaround
Business start up
Corporate leadership
Operational leadership
Contract Management
Market strategies
Negotiation
Strategic planning
Organizational leadership
Profit & Loss
Staff Management
Process improvements
Client Relations and Building
Accomplishments
1998 Chairman’s Club Recipient – Robert Half International
2003 Founder’s Award – Volt Services Group
2003 Top Branch Award – Volt Services Group
2003 Best Gross Margin – Volt Services Group
2009 21st Best Places to Work – SHRM and Fortune Magazine
2012 20th Best Places to Work – GPTW Institute and Forbes Magazine
2015 Springfield Business Journal – Men of the Year Award
2019 Top Executive – Dynamic Dozen – Springfield Business Journal
Timeline
MBA - Business Administration
Louisiana State University And A&M College
03.2019 - 05.2021
Chief Executive Officer
Penmac Staffing Services, Inc.
10.2013 - Current
Executive Vice President of Operations
Proman D.B.A. Paramount Staffing Services, Inc.
01.2005 - 10.2013
Area Manager
Volt Services Group
02.2003 - 01.2005
Branch and Area Manager
Robert Half International Inc.
10.1997 - 01.2003
Bachelor of Science - Marketing Management
University of Arkansas, Fayetteville
08.1986 - 12.1990