Tim Naumann
TINLEYPARK,IL
Summary
Dynamic Operations Manager with expertise in process improvement and team leadership. Proven track record in optimizing inventory management and enhancing customer satisfaction through strategic project management.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Overnight Operations Manager
Home Depot
11.2011 - Current
- Led cross-functional teams to implement operational improvements, increasing store efficiency and customer satisfaction.
- Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
- Developed training programs for staff, enhancing team performance and promoting adherence to safety protocols.
- Analyzed sales data to identify trends, informing strategic decisions that optimized product placement and merchandising strategies.
Operations Manager
Wal-Mart Supercenter
06.1997 - 11.2011
- Oversaw daily operations to ensure compliance with company standards and policies.
- Managed inventory control processes to optimize stock levels and reduce waste.
- Developed training programs for staff to enhance operational efficiency and customer service skills.
- Implemented process improvements that enhanced workflow and reduced turnaround time.
- Led team meetings to foster collaboration, address challenges, and drive continuous improvement efforts.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
No Degree - Electrical, Electronics And Communications Engineering
Prarie State College
Chicago Heights, ILSkills
- Team leadership
- Operations management
- Customer service
- Inventory optimization
- Operational strategy
- Inventory oversight
- Solutions development
- Problem-solving
- Expense reports
- Performance evaluations
- P&L management
- Supply chain management
Certification
- National registry of food safety profefessioals
- People development(Food school)
- Impact player of the month
- successful completion of backroom workshop
- Multiple customer service awards
- people development(leadership foundations)
- Leadership essentials
- Leader of the month award
Timeline
Overnight Operations Manager
Home Depot
11.2011 - Current
Operations Manager
Wal-Mart Supercenter
06.1997 - 11.2011
No Degree - Electrical, Electronics And Communications Engineering
Prarie State College