Tim Norris

15+ years on the job experience with store equipment and service providers/vendors.

• Plan, organize, and direct the activities of the Grocery and General Merchandise Departments
• Oversee the buying, receiving, storing, pricing, and merchandising of all grocery and GM products
• Maximize department sales and profits, while controlling labor costs and assist all departments in doing the same
• Assist the Store Manager in all of his responsibilities, and oversee the entire store in his absence.

• Helped Open the Pleasant Grove Macey's
• Plan, organize, and direct the activities of the Grocery Department
• Oversee the receiving, storing, pricing, and merchandising of all grocery products
• Maximize department sales and profits, while controlling labor costs.

• Assist the Grocery manager in all of his responsibilities.

• Responsible for hiring, training, cross training, monitoring, and counseling all front desk employees
• Evaluate the performance of each front office employee
• Preparing and maintaining front desk schedules
• Financial accounting, inventory, deposits, direct billing, and working within budget
• Maintain working relationship and communication with all departments
• Maintain master key control
• Research guest complaints, problems, or billing disputes and resolve these issues quickly, efficiently and courteously
• Uphold the hotel’s commitment to hospitality.

• Receive Associated Foods freight nightly
• Certified Forklift Operator
• Order grocery department product in the absence of Assistant Grocery Manager
• Direct freight crew in nightly responsibilities
• Time cut 120+ cases per hour
• Train other stockers in time-cut efficiency
• Responsible for bilingual communication
• Always maintaining a customer service attitude
• Assist front end checkers when needed with manager ID and customer problems.