Tim Poland
Claude,TX
Summary
Dynamic Field Service Technician with a proven track record at Rabern Rentals, excelling in heavy equipment repair and troubleshooting. Recognized for exceptional problem-solving skills and a positive attitude, I effectively diagnosed mechanical issues and provided hands-on training, enhancing team performance and customer satisfaction. Committed to operational excellence and safety.
Overview
17
17
years of professional experience
Work History
Field Service Technician
Sunbelt Rentals
09.2025 - Current
- Conducted equipment inspections to ensure compliance with safety standards and operational efficiency.
- Performed routine maintenance on rental equipment, enhancing reliability and customer satisfaction.
- Diagnosed mechanical issues using diagnostic tools, improving resolution times for service requests.
- Collaborated with team members to troubleshoot equipment failures, ensuring timely repairs and minimal downtime.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Collaborated with cross-functional teams to address unique challenges in the field, sharing expertise to develop innovative solutions.
Field Service Technician
Rabern Rentals
01.2012 - 09.2025
- Assisted customers with equipment operation, fostering a positive rental experience and promoting safety practices.
- Documented service activities accurately in tracking systems, maintaining clear records for future reference.
- Participated in training sessions on new technologies and safety protocols, expanding technical knowledge base.
- Maintained organized workspaces and tools, contributing to overall operational efficiency and workplace safety.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Operated hand tools and power equipment according to company safety procedures.
- Followed safety procedures to avoid injuries in field.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Lube Technician
Jiffy Lube
05.2009 - 01.2012
Education
Certificate - Engine Repair
Deutz
Certificate - Hvac
Macs
Certificate - IDC 6 Course For Technicians
Diesel Laptop
Certificate - Aftertreatment Systems
Diesel Laptop
Certificate - Stihl Equipment
Stihl
Associate of Applied Science - Wind Energy
Amarillo College
Amarillo, TX05-2011
Skills
- Problem-solving
- Heavy equipment repair
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Valid Driver's license
- Electrical troubleshooting
- Schematic interpretation
- Multimeter usage
- Basic welding
Timeline
Field Service Technician
Sunbelt Rentals
09.2025 - Current
Field Service Technician
Rabern Rentals
01.2012 - 09.2025
Lube Technician
Jiffy Lube
05.2009 - 01.2012
Certificate - Engine Repair
Deutz
Certificate - Hvac
Macs
Certificate - IDC 6 Course For Technicians
Diesel Laptop
Certificate - Aftertreatment Systems
Diesel Laptop
Certificate - Stihl Equipment
Stihl
Associate of Applied Science - Wind Energy
Amarillo College