Tim Sprofera
Leawood,KS
Summary
Dynamic and dependable professional with extensive experience in customer service at Hy Vee Fast and Fresh. Proven ability to multitask and enhance customer satisfaction through effective communication and leadership. Skilled in training and mentoring team members while maintaining a strong attention to detail in high-pressure environments.
Overview
15
15
years of professional experience
Work History
Crew Member/Retail Cashier
Hy-vee Fast and Fresh
09.2018 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
Crew Trainer
McDonald's
08.2012 - 09.2018
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Trained and mentored [10] new personnel hired to fulfill various roles.
Construction Apprentice/ Cement Masonry
Job Corps Trade School
05.2010 - 05.2011
- Gained hands-on experience with various construction tools, enhancing overall skillset for future advancement within the industry.
- Utilized construction tools and machinery to effectively complete job site projects.
- Exhibited strong attention to detail while performing tasks such as measuring materials, cutting components accurately, and assembling structures according to plan specifications.
Skills
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Attention to detail
- Leadership qualities
- Cleaning and organization
- Dependable and cooperative
- Collaboration and teamwork
- Problem-solving
- Self-discipline
Timeline
Crew Member/Retail Cashier
Hy-vee Fast and Fresh
09.2018 - Current
Crew Trainer
McDonald's
08.2012 - 09.2018
Construction Apprentice/ Cement Masonry
Job Corps Trade School
05.2010 - 05.2011
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