Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
23
years of professional experience
Work History
Amazon
Sortation Associate
10.2019 - Current
Job overview
Fluid load associate that directly loads all packages outbound from conveyor to trailers for expedited shipping
Vendor receiving associate processing inbound products and sorting for other Amazon fulfillment locations
Sort and Pick items for driver delivery
Transferred from Greenwood, IN fulfillment center
CExchange
Quality Control - Supervisor
02.2010 - 08.2019
Job overview
Evaluate the products in all logistic departments and ensure the returns are processed successfully
Provide employees with daily quotas, goals, accomplishments, and improvements
Write employee annual reviews
Document ISO procedures and work instructions
Complete safety environment requests and monthly physical inventory audits.
CELLHIRE
Operations Support Representative
04.2004 - 12.2009
Job overview
Provide customer support for cell phones, iridium satellite, and international Blackberry rentals regarding delivery, technical, and airtime issues
Investigate fraud accounts
Troubleshoot foreign airtime issues related to international network dialing and voicemail
Coordinate sim stock availability between offices for events
Assist Fleet shipping requests and audits.
WORLDCOM
Data Support Engineer
12.2000 - 04.2004
Job overview
Repair, monitor, and maintain frame relay circuits
Test physical and logical path and all related PVCs
Test and troubleshoot point-to-point and multi point digital and analog circuits
Work with LEC field techs performing loop tests
Education
Southern New Hampshire University
Manchester, NH
Bachelor of Arts from General Studies
05.2024
University Overview
Summa Cum Laude
Skills
Package handling
Sorting Accuracy
Warehouse Safety
Stock management
Customer service
Technical support
Adobe Illustrator
Adobe InDesign
Microsoft office
Military Service
Army Texas State Guard, 2nd Battalion 19th Regt, Army Civil Affairs, 5/2010, 10/2013
Inventory Control/Shipping &Receiving Specialist at Carlisle Construction Materials CompanyInventory Control/Shipping &Receiving Specialist at Carlisle Construction Materials Company