Tim Stauffer
Tulsa
Summary
Experienced leader with a proven track record at U.S. Lawns and Orkin Pest Control, excelling in strategic planning and operational excellence. Demonstrates integrity and exceptional leadership in team building, driving revenue growth through innovative sales and marketing strategies.
Overview
21
21
years of professional experience
Work History
President
U.S. Lawns
03.2010 - Current
- Built the Commercial Landscape Maintenance Company from the ground up. Started with zero customers and grew the business to over a million dollars a year in revenue.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Responsible for all day to day operations, including sales, customer service, training, p&l, routing trucks, inventory, purchasing, safety meetings & quality control.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Represented U.S. Lawns at industry conferences and events.
- Managed financial, operational and human resources to optimize business performance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed innovative sales and marketing strategies to facilitate business expansion.
Branch Operations Manager
Orkin Pest Control
10.2003 - 12.2009
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Responsible for sales, service and administration for the branch which included driving sales, customer retention, employee retention, efficient routes, hiring productive employees. This branch had failed to make money the previous three years, we put a plan in place and started making profit our first year and that increased every year after. Went from zero profit to 20-23% profit annually.
- Enhanced customer experience by providing exceptional service and addressing concerns promptly.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Maintained compliance with industry regulations, minimizing risk exposure for the company through diligent oversight of operations.
- Implemented cost-saving measures to reduce overhead expenses without sacrificing quality or service levels.
- Trained and guided team members to maintain high productivity and performance metrics.
- Improved branch efficiency by streamlining operations and implementing new processes.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Education
Business
Northeast Louisiana University
Monroe, LAPurdue Pest Control Correspondence Course
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Operations management
- Sales and marketing
- Financial management
- Revenue growth
Timeline
President
U.S. Lawns
03.2010 - Current
Branch Operations Manager
Orkin Pest Control
10.2003 - 12.2009
Business
Northeast Louisiana University
Purdue Pest Control Correspondence Course
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