Tim Tackett
Washington Water Service
Gig Harbor,Washington
2
Languages
11
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
METER READER/COLLECTOR
1 Year 3 Months- Collected payments and issued receipts to customers in the field, ensuring accurate transactions.
- Investigated and resolved customer complaints, enhancing customer satisfaction and service quality.
- Rechecks meter reads.
- Records meter and service repair requirements and makes necessary repairs.
- Cleans and/or changes meters 5/8" through 1".
- Assists in setting, replacing or removing 1-1/2" through 2" meters.
- Inspects services and facilities as a result of all types of complaints or investigation work orders.
- Investigates customer complaints.
- Investigates high bills.
- Flushes and services mains.
- Inspects fire hydrants.
- Cleaned and replaced meters sized 5/8" to 1" in various locations.
- Replaced meter boxes and covers to maintain infrastructure integrity.
- Operated system valves during maintenance tasks.
- Operates system valves as required.
- Completes necessary paperwork.
- Checks customer lot size for service installations.
- Read customer and wellhead volume meters according to assigned schedules using handheld device, documenting any discrepancies or concerns.
SOCIAL SERVICE SPECIALIST 1
7 Months- Intervene to protect unsafe children and develop a case plan with the family to remedy the situation so families can safely parent their children.
- Conduct ongoing comprehensive assessments of safety and risk, develop case plans, and authorize services for children, youth, birth parents, and caregivers.
- Implement culturally appropriate, ADA-sensitive, and individualized service plans with families that are goal-directed, behavioral-specific, and time-limited.
- Conduct health and safety visits to ensure the child's health, safety, and well-being needs are met.
- Develop and implement timely permanent plans that are responsive to the child's permanency needs.
- Provide reasonable and active efforts to parents to prevent removal and ensure early and prompt referrals for court-ordered services.
- Identify primary and concurrent permanent plans within legal and mandated time frames.
- Consult with agency attorney, and prepare required legal documents for court, placement, and service delivery.
- Assist in placing children in approved placements and prepare the child for visitation with parents and siblings.
- Transport children to placement, appointments, or family time/sibling visits.
- Schedule and supervise/monitor visitations.
- Document case notes/case activity in the State computer database, FAMLINK.
- Attend court and provide expert court testimony.
- Transported children to appointments and family visits to ensure their well-being. to placement, appointments, or family time/sibling visits.
- Utilize shared planning meetings to plan, develop, and coordinate with parents, relatives, attorneys, and other relevant professionals.
CLERK
1 Year 4 Months- Sold postage and books of stamps at the post office counter.
- Informed customers about postage rates to facilitate accurate shipping.
- Open post office boxes.
- Assist rural route carriers by sorting incoming mail for delivery on the day of receipt from the local plant.
- Sorted outgoing mail by destination to ensure timely dispatch.
- Checked packages for proper postage and addresses to ensure timely delivery.
- Date-cancel outgoing mail.
- Date-canceled outgoing mail to confirm dispatch date.
- Processed money order sales for customers at the post office.
- Register, certify, and insure letters and parcels.
- Assist rural route carriers by sorting incoming mail for delivery on the day of receipt from local plant.
- Record and balance cash drawer.
- Complete AM/PM reports.
- Handled customer inquiries on mail tracking, theft, delivery, and lost or damaged mail to resolve issues efficiently.
SITE MANAGER - COMMUNITY TESTING
2 Months- Oversaw the overall continuous and efficient operation of a community testing site.
- Enforced Standard Operating Procedures for staff, PPE, service delivery, and reporting.
- Interviewed, hired, and trained new team members to ensure operational readiness.
- Reviewed When I Work shifts and made updates.
- Managed payroll approvals, tracked expenses, and processed time-off requests in Insperity to ensure accurate financial operations.
- Conducted periodic staff reviews; regularly documented coaching.
- Held regular staff meetings in addition to daily standups at open and close.
- Managed payroll approvals, expenses, and time-off requests in Insperity.
- Conducted regular staff meetings and daily standups to maintain team alignment and communication.
- Trained staff in new procedures, document coaching, and identified professional development opportunities.
- Responsible for the End of Day Quality Assessment (EOD QA).
- Conducted the End of Day Quality Assessment (EOD QA).
- Coordinated courier communication and logistics.
- Performed additional tasks as required by management to support team objectives.
DUAL SERVICES ADMINISTRATIVE SITE LEAD - CONSUMER TESTING
2 Months- Completed on-site registration and appointments check-in for patients receiving SARS-CoV-2 RT-PCR & Rapid Antigen tests.
- Processed patient payments on-site for SARS-CoV-2 testing services. for patients requesting a SARS-CoV-2 RT-PCR & Rapid Antigen test.
- Prepared and peer reviewed Special Documents for patients traveling overseas.
- Supported operational preparation, set up, and closing tasks to maintain efficient site functionality.
- Supported inventory management by tracking and organizing laboratory supplies and equipment. and maintenance of equipment and supplies.
- Assisted in inventory and maintenance of equipment and supplies.
- Received and analyzed SARS-CoV-2 samples (nasal and nasopharyngeal samples) using established POC (Point-Of-Care) equipment (BD Veritor, Abbot ID NOW, Mesa Biotech Accula, and Cepheid Xpress).
- Executed laboratory testing according to standard procedures, observations, and interpreted findings.
- Executed laboratory testing according to standard procedures, observations, and interprets findings.
- Organized and stored all chemical substances, fluids, and compressed gases according to safety instructions.
- Performed routine maintenance and checks on laboratory equipment to ensure proper functionality. and helped in ordering laboratory supplies.
- Ensured that all safety guidelines are always followed strictly and maintain a clean and orderly environment.
- Oversaw operations of Consumer Testing site during the absence of Site Manager.
LAB TECHNICIAN - COMMUNITY TESTING
1 Month- Designed and executed laboratory testing according to standard procedures, made observations and interpreted findings.
- Received, labeled, and analyzed samples (nasal and nasopharyngeal samples).
- Recorded all data and results in specified forms (paper and electronic) with accuracy and responsibility.
- Ensured that all safety guidelines are always followed strictly and maintain a clean and orderly environment.
- Serviced laboratory equipment to ensure optimal functionality. and helped in ordering laboratory supplies.
- Ensured that all safety guidelines are always followed strictly and maintained a clean and orderly environment.
- Maintained equipment and help in ordering laboratory supplies.
- Executed administrative duties at outdoor Covid-19 drive-through testing clinic to support efficient testing operations.
TESTING SERVICES ADMINISTRATOR - COMMUNITY TESTING
3 Months- Managed on-site registration and appointment check-in for patients undergoing COVID-19 PCR and Rapid Antigen tests, ensuring smooth patient flow.
- Supported operational preparation, setup, and closing processes to maintain efficient testing environment.
- Assisted with on-site operational preparation, set up, and closing tasks.
- Assisted in inventory and maintenance of equipment and supplies.
- Documented and communicated daily usage and operational inefficiencies to improve service delivery.
COVID RESPONSE WORKER
5 Months- Assisted guests in completing registration process for COVID-19 PCR tests at Pierce county drive thru test facility.
- Cleaned and restocked supplies at test facility.
- Assisted with various work assignments, including cooling and warming centers and vehicle recovery. (cooling/warming centers, recovery of county vehicles, etc.)
COVID RESPONSE WORKER
4 Months- Facilitated setup and breakdown of COVID-19 vaccination sites, ensuring efficient operations.
- Operated Pierce County vehicles during vaccination events as needed for vaccination events.
- Drove Pierce County vehicles as needed for vaccination events.
- Directed traffic flow at mass vaccination events to enhance safety and organization.
CUSTOMER SERVICE REPRESENTATIVE
5 Months- Answered general queries from the public regarding services and programs covered by Social Security Administration. Referred customers to local field office to consult a claims specialist for various claims.
- Accepted and released information on entitled customers following disclosure and reporting rules of the Social Security Administration.
- Resolved benefit inquiries, clarifying eligibility, payments, and claim status with accurate federal guidance.
- Processed applications and requests, ensuring completeness and compliance with Social Security regulations.
- Verified identity and supporting documents before updating customer records and case files.
EXPORT OPERATIONS COORDINATOR
4 Years 10 Months- Evaluated export documentation to ensure completeness before tendering cargo for export.
- Ensured compliance with U.S. and international export regulations by adhering to company policies.
- Negotiated and arranged transportation of goods with airlines and steamship line agents to facilitate timely export.
Education
Bachelor of Science (B.S.) - Criminal Justice
Skills
Safety compliance
Safety procedures
Technical skills
Data entry accuracy
Document review
Positive client rapport
Interpersonal skills
Languages
English
Full Professional
Japanese
Limited Working
Interests
Volunteering
Video Gaming
Running
Family activities
Timeline
METER READER/COLLECTOR
Washington Water Service
04.2025 - 07.2026Read More
SOCIAL SERVICE SPECIALIST 1
Department of Children, Youth, and Families (CPS)
09.2024 - 04.2025Read More
CLERK
United States Postal Service
01.2023 - 05.2024Read More
SITE MANAGER - COMMUNITY TESTING
Discovery Health MD
07.2022 - 09.2022Read More
DUAL SERVICES ADMINISTRATIVE SITE LEAD - CONSUMER TESTING
Discovery Health MD
05.2022 - 07.2022Read More
LAB TECHNICIAN - COMMUNITY TESTING
Discovery Health MD
04.2022 - 05.2022Read More
TESTING SERVICES ADMINISTRATOR - COMMUNITY TESTING
Discovery Health MD
02.2022 - 05.2022Read More
COVID RESPONSE WORKER
Pierce County Emergency Management
09.2021 - 02.2022Read More
COVID RESPONSE WORKER
Pierce County Emergency Management
03.2021 - 07.2021Read More
CUSTOMER SERVICE REPRESENTATIVE
Social Security Administration
07.2020 - 12.2020Read More
EXPORT OPERATIONS COORDINATOR
Vantec Hitachi Transport System (USA), INC
03.2015 - 01.2020Read More
California State University
Bachelor of Science (B.S.) from Criminal Justice
Read More