
Operations, Manufacturing, and Supply Chain Leader with 30+ years of experience driving productivity, quality, compliance, and profitability across manufacturing, distribution, purchasing, inventory management, and multi-unit retail operations. Proven success leading teams, implementing systems, managing vendor relationships, developing SOPs, improving operational performance, and maintaining regulatory compliance. Recognized for building high-performing teams, strengthening accountability, and delivering measurable business results. Experienced in retail leadership, manufacturing operations, distribution management, purchasing, payroll administration, compliance programs, and employee development
Managed purchasing, inventory control, supplier relationships, and production scheduling support to ensure materials were available to meet production demands. Strengthened vendor qualification programs, monitored supplier performance, and coordinated purchasing activities that improved inventory availability and operational efficiency. Supported GMP compliance, audit readiness, SOP development and revisions, and continuous quality system improvements while assisting with inventory forecasting, cycle counts, and inventory accuracy initiatives. Provided executive leadership with operational reporting, data analysis, and process improvement recommendations that enhanced efficiency and supported informed business decisions.
Directed daily distribution center operations with a focus on productivity, safety, quality, and efficient labor utilization. Led staffing, scheduling, coaching, and performance management for warehouse associates while fostering accountability and professional development. Used productivity, labor efficiency, and throughput metrics to identify opportunities, improve performance, and achieve departmental goals. Conducted employee evaluations, developed high-performing team members for advancement, and ensured compliance with company policies, safety regulations, and operational procedures. Consistently delivered service, productivity, and budget objectives in a fast-paced distribution environment.
Directed all aspects of manufacturing operations for a nutraceutical manufacturer, overseeing production scheduling, purchasing, inventory control, quality systems, warehouse operations, and payroll administration. Developed production plans that optimized labor utilization, equipment efficiency, and on-time customer delivery while coordinating activities across Production, Quality Assurance, Purchasing, Inventory Control, and Executive Leadership. Built and maintained supplier qualification programs, negotiated vendor agreements, and implemented strategic sourcing initiatives to improve cost, quality, and reliability. Authored and managed Standard Operating Procedures (SOPs), work instructions, controlled documents, and compliance records while supporting GMP, NSF, OSHA, and third-party audit readiness. Led hiring, coaching, performance management, and employee development to build high-performing teams. Implemented continuous improvement initiatives that increased productivity, reduced waste, and strengthened operational performance. Managed inventory forecasting, purchasing strategies, capital equipment evaluation, and manufacturing improvement projects, including equipment installation and validation. Developed KPI dashboards, production tracking systems, operational scorecards, and vendor accountability programs while creating the systems, documentation, and management tools that continue to support company operations today.
Directed operations for multiple retail locations, driving profitability, operational consistency, and exceptional customer service while ensuring compliance with company policies and standards. Coached and developed store leadership teams through hands-on mentoring, performance management, and accountability, improving execution across the district. Analyzed financial and operational metrics to identify growth opportunities, increase performance, and strengthen overall business results. Led membership, customer retention, and sales initiatives that consistently exceeded company expectations, while conducting store audits, operational assessments, and performance reviews to ensure high standards were maintained. Built a culture of accountability, continuous improvement, and leadership development through consistent communication, coaching, and follow-through.
Consistently delivered strong operational and financial results by building a culture of accountability, teamwork, and customer-focused leadership. Recruited, trained, coached, and developed high-performing teams while fostering an environment that emphasized employee growth, engagement, and exceptional service. Built lasting customer relationships through a commitment to exceeding expectations and maintaining the highest service standards. Earned recognition for leading one of the company's top-performing customer service locations and was selected for additional leadership opportunities based on operational excellence, team development, and sustained business performance. Improved profitability through effective labor management, inventory control, and customer service initiatives that enhanced both the customer experience and overall store performance.
Supported the daily operations of a high-volume retail location by overseeing staffing, scheduling, merchandising, inventory control, and customer service. Helped develop and coach employees while assisting with operational planning, performance management, and execution of company initiatives. Maintained inventory accuracy, merchandising standards, and operational excellence across multiple departments, contributing to an efficient, well-organized store that consistently delivered a positive customer experience.