Tim Vito
Lewisville
Summary
Hardworking Technical Lead adept at integrating resources into business operations and developing innovative technical solutions to diverse issues. Strong history of managing large complex networks.
Overview
18
18
years of professional experience
Work History
Senior Technical Lead
HCL Technologies
03.2023 - Current
- Migrated multiple large Data Centers from Cisco devices to Arista/Dell Converged Cloud Fabric.
- Perform packet capture analysis using packet capture software.
- Investigated system issues and implemented resolutions to reduce downtime.
- Assessed project milestones and team performance to keep staff on-task.
- Developed technical solutions to diverse operational problems.
- Provided educational expertise and mentoring to junior team members.
Infrastructure Analyst
State Farm
06.2016 - 03.2023
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Collaborated with upper management to drive strategy and implement new processes.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Developed diagrams to describe and lay out logical operational steps.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Mentored employees and offered constructive feedback for performance improvement.
- Conducted routine and emergency maintenance of assigned data center equipment.
Network Analyst
TEKsystems
07.2005 - 06.2016
- Troubleshot and maintained networking devices and infrastructure across enterprise.
- Monitored system logs for all company computers and devices to maximize uptime.
- Diagnosed system hardware and software problems using advanced root-cause analysis.
- Implemented and maintained firewalls, series switches and security appliances.
- Reviewed logs for all networking devices for unresolved abnormalities and problems.
Education
No Degree - Emergency Medical Technician
Kankakee Community College
Kankakee, IL01.2004
Skills
- Data Connectivity
- Issue Investigation
- Incident Response
- Network Configuration and Support
- Problem Resolution
- Wide Area Network (WAN)
- Train Users
- Team Leadership
- Train Employees
Additional Information
I am a hardworking out of the box thinker. I served as Captain on my town's volunteer Fire Department as well as serving as and EMT for 10 years.
While coaching my three sons in youth sports. I developed infinite patience, as well as the ability to break down complex task and explain them in a way that makes it easy to understand.
Timeline
Senior Technical Lead
HCL Technologies
03.2023 - Current
Infrastructure Analyst
State Farm
06.2016 - 03.2023
Network Analyst
TEKsystems
07.2005 - 06.2016
No Degree - Emergency Medical Technician
Kankakee Community College
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