Tim Wilson
Virginia Beach,VA
Summary
- Proven IT leader with extensive experience in managing multidisciplinary teams, aligning IT strategies with organizational goals, and delivering high-impact solutions for complex healthcare environments.
- Over 15 years of expertise in Epic systems, including build, implementation, optimization, and support.
- Demonstrated ability to translate operational needs into innovative IT solutions to drive clinical and operational efficiency.
- Experienced in managing large-scale IT projects, fostering collaboration, and ensuring compliance with regulatory standards.
- Epic Certifications: ASAP, EpicCare Ambulatory, EpicCare Inpatient Clinical Documentation, Training Environment Build, and MyChart (certification pending).
Overview
15
15
years of professional experience
Work History
Manager Information Technology – Ambulatory Provider Informatics
Sentara Health
11.2023 - Current
- Lead a team of 22 analysts, supporting Sentara’s Ambulatory Provider Informatics program.
- Develop strategic priorities for the team, balancing immediate operational needs with long-term innovation, and optimization.
- Oversee the management and implementation of DAX Copilot, Dragon, and other speech-to-text applications, enhancing provider efficiency and documentation accuracy.
- Drive the adoption of cutting-edge, ambient listening tools, ensuring seamless integration with Epic workflows to improve provider experience and reduce administrative burden.
- Manage MDoffice and provider communication tools, ensuring reliability and user satisfaction, while addressing evolving clinical and administrative needs.
- Partner with senior leadership to align informatics strategies with the 'One Sentara' model, driving integration between healthcare and insurance divisions.
- Implement innovative solutions to improve resource utilization, including hybrid support models that blend virtual and on-site assistance.
- Introduce streamlined training programs for providers, including virtual and in-person options, to maximize effectiveness and scalability.
Lead IT Specialty Analyst – EpicCare Ambulatory / Epic MyChart
Sentara Health
11.2013 - 11.2023
- Lead analyst responsible for mentoring, supporting, and training team members responsible for Beacon, Bones, Cheers, Community Connect, EpicCare Ambulatory, EpicCare Link, Haiku/Canto, Healthy Planet, Healthy Planet Link, HOD, Kaleidoscope, MyChart, Nurse Triage, Rehab, Stork, Training Environments, and Welcome (clinical workflows).
- Managed meetings, scoping, and processes regarding Epic minor work for the Sentara Ambulatory Services Division.
- Collaborated with Sentara’s Ambulatory Informatics Group, Physician Advisory Group, eCare Medical Directors, and other operationally led workgroups to design, scope, and review Epic design solutions.
- Provided custom Epic design solutions to meet complex consumer needs and company/division goals.
- Analyzed and developed new processes to improve team efficiency.
- Led and assisted in the development and launch of IT projects in alignment with business, operational, and compliance requirements.
Epic ASAP Application Coordinator/Team Co-Lead
Leidos
San Jose, USA
12.2012 - 10.2013
- Responsible for the design, build, and validation of Epic ASAP for hospital implementation
- Facilitated client and stakeholder workgroups
- Trained and performed transfer of knowledge for FTEs
EpicCare Inpatient Clinical Documentation / ASAP Application Coordinator
Leidos
Mobile, USA
09.2011 - 09.2012
- Responsible for build out of Stage 1 Meaningful Use
- Lead ASAP analyst for implementation of North Baldwin Infirmary (rural hospital)
- Performed all build and testing for Epic 2010 Upgrade for Epic ASAP and ClinDoc (all hospitals)
Jr. Clinical Application System Analyst
Sentara Health
Suffolk, USA
07.2010 - 05.2011
- Provided Epic pre and post go-live support for physicians, nurses and clinical staff at Sentara Obici Hospital in Suffolk, VA
- Provided end-user support for the Epic 2009 upgrade for all participating Sentara Hospitals
Education
Bachelor of Science - Business and Public Administration, Information Systems and Technology
Old Dominion University
06.2011
Skills
- Cross-functional team management
- Coaching and mentoring
- Conflict resolution
- Staff development
- Work prioritization
- Stakeholder management
- Strategic planning and execution
- Employee engagement and retention
- Epic systems implementation and optimization
Timeline
Manager Information Technology – Ambulatory Provider Informatics
Sentara Health
11.2023 - Current
Lead IT Specialty Analyst – EpicCare Ambulatory / Epic MyChart
Sentara Health
11.2013 - 11.2023
Epic ASAP Application Coordinator/Team Co-Lead
Leidos
12.2012 - 10.2013
EpicCare Inpatient Clinical Documentation / ASAP Application Coordinator
Leidos
09.2011 - 09.2012
Jr. Clinical Application System Analyst
Sentara Health
07.2010 - 05.2011
Bachelor of Science - Business and Public Administration, Information Systems and Technology
Old Dominion University
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