Timathia Louis
Acoma,US
Summary
Professional with strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, and ensuring compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.
Experienced with maintaining security and order in detention facilities. Utilizes strong communication and conflict resolution skills to ensure safety at all times. Track record of effectively managing high-pressure situations and adapting to dynamic environments.
Knowledgeable in Detention with solid background in maintaining security and order within detention facilities. Proven ability to manage and resolve conflicts while ensuring safety of detainees and staff. Demonstrates problem-solving skills in high-pressure environments.
Emergency management experience in crisis response and strategic planning. Capable of fostering effective team collaboration and consistently achieving crisis resolution goals. Adaptable to evolving situations with expertise in emergency protocols and resource management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ship Dock Associate
Amazon
Albuquerque, NM
11.2025 - Current
- Operated pallet jacks to efficiently move inventory within dock area.
- Developed and implemented workflow improvements, increasing operational efficiency in dock activities.
- Resolved discrepancies in shipment documentation, ensuring accurate practices.
- Loaded complex freight into trailers according to tight schedules.
- Maintained safety standards by conducting regular inspections of dock equipment and facilities.
- Cross-trained in problem solving areas to contribute to team success.
- Inspected incoming and outgoing shipments for accuracy and quality compliance.
- Coordinated with shipping and receiving teams to streamline loading processes.
- Trained on safety protocols and dock procedures to enhance team performance.
Emergency Management Manager
Public Safety Department
Acoma Pueblo
05.2023 - 10.2025
- Ensure the Pueblo's overall preparedness to respond to human caused or natural disasters or emergencies within the boundaries of the Pueblo of Acoma.
- Developed comprehensive emergency preparedness plans in compliance with federal, state, and local regulations.
- Collaborated with local agencies to establish effective communication protocols during emergencies.
- Maintained up-to-date knowledge on industry best practices, incorporating new ideas into existing processes when appropriate.
- Established strong relationships with external partners for improved collaboration during crisis situations.
Detention Officer
Acoma Detention Center
Acoma Pueblo
07.2019 - 05.2023
- Acting Sergeant to assist the Chief with daily tasks.
- Assisted with the completion of the BIA audit within the facility.
- Supervised daily activities of detainees, ensuring compliance with facility rules.
- Conducted regular security checks to maintain safety and order within the facility.
- Managed incident reports, documenting irregularities and coordinating response actions.
- Trained new staff on protocols, enhancing team efficiency and communication.
- Developed and implemented safety procedures to mitigate risks within the facility.
- Collaborated with law enforcement agencies to ensure proper detainee custody management.
- Assisted in conflict resolution among detainees, promoting a safe environment.
- Evaluated operational procedures, recommending improvements for enhanced security measures.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
Assistant Manager
Allsup's
06.2018 - 07.2019
- Supervised daily operations to ensure compliance with company policies and standards.
- Trained and mentored team members to enhance performance and service quality.
- Implemented inventory management techniques to optimize stock levels and reduce waste.
- Developed staff schedules to maintain adequate coverage during peak hours.
- Analyzed sales data to identify trends and inform strategic decision-making.
- Enhanced customer satisfaction by addressing complaints and resolving issues promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
EMT/Fire Fighter
Acoma Fire Department
Acoma Pueblo, NM
06.2016 - 06.2017
- Responsible for responding to the community in a time of need.
- Community interaction daily was a priority.
- Maintain personal physical appearance on and off duty.
- Administered emergency medical care to patients in high-pressure situations.
- Conducted thorough patient assessments to determine immediate medical needs.
- Implemented process improvements that enhanced response times during emergencies.
- Maintained accurate medical records and documentation in compliance with regulations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Education
Bachelor of Arts (B.A.) - Sociology
New Mexico State University
Las Cruces, NM, US12-2025
Indian Country Correctional Officer Training Program -
Bureau of Indian Affairs
US02.2020
Emergency Medical Technician-Basic - undefined
UNM School of Medicine
US01.2017
Associate of Arts (A.A.) - Social Work
New Mexico State University
Grants, NM, US05.2016
Skills
- Patience and tolerance
- Emergency response
- Physical restraint
- Behavioral observation
- Body and cell searches
- De-escalation techniques
- Restraint techniques
- Key control
- Inmate supervision
- Security procedures
- Report preparation
- Headcounts
- Inmate monitoring
- Surveillance
- Mental alertness
- Crisis intervention
- Inmate escorting
- Inmate rights
- Perimeter guarding
- Inmate observation
- Security and sanitation checks
- Defensive techniques
- Prisoner escort
- Facility monitoring
- Record maintenance
- Medical emergencies
- System recordkeeping
- Inmate control
- Booking procedures
- Trained in defensive tactics
- Crisis intervention training
- Safety and security enforcement
- File maintenance
- Activity supervision
- Observation
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Reliability
- Decision-making
Certification
Emergency Management Certificate
ACTIVITIES
Enjoy working out, running, and reading, Always looking for an opportunity to better myself within my career and in my life, Understand the Keres language and speak the language sparingly
Timeline
Ship Dock Associate
Amazon
11.2025 - Current
Emergency Management Manager
Public Safety Department
05.2023 - 10.2025
Detention Officer
Acoma Detention Center
07.2019 - 05.2023
Assistant Manager
Allsup's
06.2018 - 07.2019
EMT/Fire Fighter
Acoma Fire Department
06.2016 - 06.2017
Emergency Medical Technician-Basic - undefined
UNM School of Medicine
Associate of Arts (A.A.) - Social Work
New Mexico State University
Bachelor of Arts (B.A.) - Sociology
New Mexico State University
Indian Country Correctional Officer Training Program -
Bureau of Indian Affairs