Antonio Pierce
Newberry Springs,CA
Summary
Hard worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
5
5
years of professional experience
Work History
Ship Dock Associate
Amazon SBD2
11.2024 - 02.2025
- Working 10-12 hour shifts, I will normally load trucks either with Pallets using a pallet jack or with Carts.
- I partner with managers to ensure I stay active, once I finish tasks, I get reassigned and move onto the next one to keep the workflow going and my scan rates high and steady.
- Used correct handling procedures to minimize risk of damage to items.
- Reduced cargo damage by properly securing loads and following proper handling procedures.
Lane's General Associate
Lane's General Merchandise
07.2023 - 11.2024
- During shifts, I worked open to close ensuring tidiness, inventory and register accuracy every morning before opening. As well as leaving the store ready to open for the next morning, counting and leaving daily deposits, and locking up the store.
- Partnered with the store owners to merchandise and bring in new products to stay ahead of the curve and ensure we were always cycling something new and improved.
- Maintained accurate cash drawer, ensuring error-free financial reporting.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled beginning of shift counts and end of day deposits.
- Handled cash with high accuracy and took care to check bills for fraud.
Sales Associate /Shipping and Receiving Associate
Nike Factory Outlet
07.2021 - 06.2023
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Supervised warehouse operations by managing employees during shifts.
- Optimized hand-held inventory scanning and tracking procedures to increase efficiency without sacrificing performance.
- Kept accuracy while meeting critical deadlines.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained new staff on register operations and company policies to ensure consistency.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Supervisor
Caring Hearts Child Care Development
06.2020 - 06.2021
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed task and process guidelines and communicated clear and concise directions to employees.
- Partnered with marketing and PR to generate content for social media, news outlets and company website.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
Education
No Degree - Biology
Barstow Community College
Barstow06.2027
High School Diploma - undefined
Silverado High School
Victorville05.2020
CNA Certificate - Nursing
Best American Healthcare University
Riverside, CASkills
- Customer service
- Cash handling
- Cash register operation
- Daily reporting
- Patience and empathy
- Professionalism and courtesy
Timeline
Ship Dock Associate
Amazon SBD2
11.2024 - 02.2025
Lane's General Associate
Lane's General Merchandise
07.2023 - 11.2024
Sales Associate /Shipping and Receiving Associate
Nike Factory Outlet
07.2021 - 06.2023
Supervisor
Caring Hearts Child Care Development
06.2020 - 06.2021
High School Diploma - undefined
Silverado High School
No Degree - Biology
Barstow Community College
CNA Certificate - Nursing
Best American Healthcare University