Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Timberly Lappin

Gravois Mills,MO

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Community Support Specialist

Compass Health Network
Camdenton, MO
07.2023 - Current
  • Engaged in crisis intervention when needed by providing emotional support and calming techniques while ensuring safety of all involved parties.
  • Transported clients to job interviews, medical appointments and mental health visits to meet basic needs.
  • Prepared referrals for support services and resources to assist consumers in obtaining self-sufficiency.

Community Care Worker

Skillets Cafe And Grill
Eldon, MO
10.2022 - 07.2023
  • Support individuals with special needs, accompanying them during recreational activities and teaching them essential skills for daily living.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Built strong and trusting rapport with clients and loved ones.

Direct Care Worker

Lake of Ozarks Development Center
Camdenton, MO
11.2022 - 03.2023
  • Provided personal care to clients, such as bathing, grooming and toileting.
  • Assisted clients with daily activities, including meal preparation and medication administration.
  • Coordinated transportation for medical appointments and other errands.

Integrated Health Specialist

Compass Health Network
Harrisonville, MO
10.2015 - 07.2018
  • Provided referrals for additional supportive services such as housing or financial assistance programs as needed.
  • Attended weekly interdisciplinary team meetings to discuss patient progress and potential changes in care plans.
  • Served as a resource person for staff regarding integrated health concerns.

Temporary Human Services Assistant

Kansas Department of Children and Family Services
Kansas City, MO
02.2013 - 04.2013
  • Performed basic office duties, which included answering phones, filing, copying, faxing, and mailing requests for information. Registered, processed and determined eligibility on Low Income Energy Assistance Program applications by using BARI, BASI, KAECSES, EATSS, AND LIHEAP.

Independent Living Support Worker

Pathways Family Services
Kansas City, KS
08.2011 - 06.2012
  • Monitor residents in the custody of Juvenile Justice Authority and Kansas Department for Children and Families ages 16 to 23 who have been placed in independent living apartments. Completed proper documentation on all clients and communicated with oncoming staff about events that occur during the shift. Completed incident reports when required. Facilitated groups with residents to teach them independent living, coping, and social skills.

Temporary Humans Services Assistant

Kansas Department of Children and Family Services
Kansas City, KS
01.2012 - 04.2012
  • Organized and maintained filing systems for documents and records.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.

Youth Care Worker

Marillac
Overland Park, KS
03.2010 - 02.2011
  • Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
  • Assisted in developing and implementing behavior management strategies with youth in care.
  • Maintained accurate records of daily activities, progress notes, and incident reports.

Case Worker Intern

Southern Illionis Collegiate Common Market
Herrin, IL
05.2009 - 09.2009
  • Conducted intake interviews with clients to gather information about their needs, preferences, and background.
  • Facilitated referrals for social services such as housing assistance, employment training, or substance abuse treatment.
  • Assisted four programs serving parents receiving cash assistance, food stamps recipients, ex-offenders, and seniors.

Education

Bachelor of Science - Social Work

Southern Illinois University Carbondale
Carbondale, IL
12-2009

Associate of Arts - General Studies

Missouri State University - West Plains
West Plains, MO
12-2005

Skills

  • Cultural Competency
  • Community Outreach
  • Disability Awareness
  • Client Advocacy
  • First-aid and CPR
  • Critical thinking

Certification

  • Community Healthcare Worker
  • Harm Reduction Specialist
  • Substitute Teacher Certificate
  • Step of to Ledership

Timeline

Community Support Specialist

Compass Health Network
07.2023 - Current

Direct Care Worker

Lake of Ozarks Development Center
11.2022 - 03.2023

Community Care Worker

Skillets Cafe And Grill
10.2022 - 07.2023

Integrated Health Specialist

Compass Health Network
10.2015 - 07.2018

Temporary Human Services Assistant

Kansas Department of Children and Family Services
02.2013 - 04.2013

Temporary Humans Services Assistant

Kansas Department of Children and Family Services
01.2012 - 04.2012

Independent Living Support Worker

Pathways Family Services
08.2011 - 06.2012

Youth Care Worker

Marillac
03.2010 - 02.2011

Case Worker Intern

Southern Illionis Collegiate Common Market
05.2009 - 09.2009

Bachelor of Science - Social Work

Southern Illinois University Carbondale

Associate of Arts - General Studies

Missouri State University - West Plains

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Timberly Lappin