Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shermaine Church

St Louis,MO

Summary

Energetic Community Support Specialist committed to applying client-centered approaches to support individual needs. Established relationships with community and business resources for outreach and direct support purposes. Dependable professional with superior work ethic and dedication to organizational goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Community Support Specialist

St. Louis Arc
Saint Louis, MO
05.2024 - Current
  • Provided direct support to individuals with developmental disabilities.
  • Coordinated and facilitated group activities for clients in the community.
  • Developed individual service plans, monitored progress, and documented outcomes.
  • Conducted assessments of client's abilities and developed strategies to promote independence in the community setting.
  • Maintained accurate records of services provided and submitted required reports on a timely basis.

Senior Health Care Assistant

Emerest Health
Saint Louis , MO
09.2020 - 09.2024
  • Assisted in providing high quality patient care, including vital signs measurements, wound dressing and catheterization.
  • Provided emotional support and assistance to patients and families during difficult times.
  • Assisted in scheduling appointments, arranging transportation services and coordinating referrals to specialists.
  • Developed relationships with patients by engaging them in conversations regarding their needs or concerns related to healthcare.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

Account Processor 3

US Bank National Association
Saint Louis , MO
04.2018 - 03.2024
  • Verified customer accounts and updated records with accurate information.
  • Processed payments accurately and in a timely manner.
  • Researched discrepancies between customer accounts and bank statements.
  • Responded to customer inquiries regarding account status and balances.
  • Generated financial reports for management review.
  • Performed data entry of invoices, payments, credit memos. into accounting software system.
  • Assisted with audit process by providing requested documents and information.
  • Assisted other departments with various clerical tasks as needed.

Home Health Aide

I CARE WE CARE HOME CARE
Saint Louis, MO
12.2020 - 07.2023
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Administered medications as instructed by physician or nurse practitioner.

Direct Support Professional

Emmaus Health
Saint Charles, MO
07.2015 - 12.2015
  • Facilitated social interactions between participants and their peers in the community.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.
  • Assisted individuals in development of social skills to become integrated in community.

Direct Support Professional

Benchmark Human Services
Saint Louis , MO
09.2014 - 10.2014
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Assisted individuals in learning and developing new skills.
  • Assisted individuals in development of social skills to become integrated in community.
  • Tracked and reported clients' progress based on observations and conversations.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.

Education

High School Diploma -

Hazelwood Central High School
Florissant, MO
06-2013

Skills

  • Partnership Building
  • De-Escalation Techniques
  • Conflict Mediation
  • Compliance Monitoring
  • Cultural Competency
  • Client Needs Assessments

Certification

  • Cpr
  • Mandt
  • Med Level 1

Timeline

Community Support Specialist

St. Louis Arc
05.2024 - Current

Home Health Aide

I CARE WE CARE HOME CARE
12.2020 - 07.2023

Senior Health Care Assistant

Emerest Health
09.2020 - 09.2024

Account Processor 3

US Bank National Association
04.2018 - 03.2024

Direct Support Professional

Emmaus Health
07.2015 - 12.2015

Direct Support Professional

Benchmark Human Services
09.2014 - 10.2014

High School Diploma -

Hazelwood Central High School

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Shermaine Church