Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timi Hampton

Twin Falls,ID

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

6
6
years of professional experience

Work History

Front Desk, Shift Lead, Esthetician

Sunsations Day Spa
Twin Falls
07.2022 - Current
  • Managed front desk and employees, ensuring everyone was updated with inventory and appointments. We created appointments for clients and service providers. We did inventory once a week and ordered what we needed. Gave employees duties to do on shift.
  • Ensured the front desk area was clean and presentable at all times.
  • Provided excellent customer service by addressing guest inquiries promptly and professionally.
  • Greeted guests upon arrival and checked them in to their rooms.

Manager, Server, Bartender

Guppies Hot Rod Grille
Kimberly ID
07.2021 - Current
  • Managed the front and back house with different responsibilities. Managed different systems and ran credit cards and cash. Closed with the accurate cleaning steps and opened in the morning for the morning rush. I got everything prepared for the next day, such as stocking, prepping, and making sure everything was in order. I answered phone calls for to-go orders and reservations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.

Spa and Pool attendant

Sun valley lodge
Ketchum ID
07.2020 - 08.2020
  • I was a spa and pool attendant, I checked guests into the pool and helped restock the spa
  • I also scheduled future appointments for members., - Resolved guest issues by identifying source of complaint and correcting action with supervisor, -Performed troubleshooting and routine maintenance to keep equipment in a working condition, -Sanitized after every session due to coved.

Host and busser

The Sawtooth Club
Ketchum ID
09.2018 - 01.2019
  • Took reservations and to-go orders by phone, answered customer questions and informed accurate wait times., Routinely supported other areas of the restaurant as requested., Recorded available tables after seating each party.

Education

Paul Mitchell The School
Twin Falls, ID
12.2021

Diploma -

Wood River High School
Hailey, ID
05.2020

Skills

  • Friendly Customer Service
  • Friendly Demeanor
  • Attention to detail
  • Ability to Multitask
  • Product Display
  • Menu Memorization
  • Ordering Procedures
  • Performance Improvement
  • Cash Handling
  • Opening and Closing Duties
  • Workforce Management
  • Time Management
  • Staff Management
  • Staff Training and Development

Timeline

Front Desk, Shift Lead, Esthetician

Sunsations Day Spa
07.2022 - Current

Manager, Server, Bartender

Guppies Hot Rod Grille
07.2021 - Current

Spa and Pool attendant

Sun valley lodge
07.2020 - 08.2020

Host and busser

The Sawtooth Club
09.2018 - 01.2019

Paul Mitchell The School

Diploma -

Wood River High School

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Timi Hampton