A dedicated and proactive professional with extensive experience in assisted living, childcare, home management, and event planning. Passionate about providing exceptional care and service to others while maintaining an eye for detail. Seeking opportunities to utilize my organizational and leadership skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Owner
Classy Touch Event Center
01.2019 - Current
Manage day-to-day operations of the event center, overseeing bookings, client relations, and event execution
Lead a team of event coordinators to ensure all events run smoothly and to the clients' satisfaction
Develop marketing strategies to increase customer engagement and brand recognition
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Organized 10-15 special events monthly , including creating personalized decor and themed occasions.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
House Manager
Caring Heart's Home Care and Transportation Services
01.2017 - 01.2019
Supervised day-to-day operations, ensuring high-quality care for patients and residents
Managed scheduling, staff assignments, and patient care documentation
Liaised between families, healthcare providers, and service users to ensure seamless communication and care
Supervised 3 to 5 residents preparing meals and handling chores and provided constructive feedback.
Facilitated communication between family members regarding important updates or decisions related to the house manager role.
Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
STNA/House Manager
Community Support
01.2010 - 01.2017
Provided compassionate personal care to clients, assisting with daily living activities
Managed and organized the household environment for clients, ensuring a safe and comfortable living space
Worked closely with families and health care professionals to provide the best support for clients
Supported needs of 5+ residents under long-term care.
Home Daycare Provider
Hamilton County
01.2000 - 01.2010
Ensured the wellbeing of 7 children and communicated effectively with parents about their children's progress
Provided high-quality childcare services, fostering a safe and nurturing environment for children
Developed educational activities and supervised daily routines for children of various age groups
Offered children numerous opportunities throughout each week to get sunshine and exercise in yard and at local parks.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
Certificate -
Hamilton County Childcare Development Courses
Cincinnati, OH
01.2002
High School Diploma -
Mt. Healthy High School
Cincinnati, OH
05.1999
Skills
Caring & Empathetic
Detail-Oriented
Proactive Problem-Solving
Customer Service & Client Relations
Time Management & Organizational Skills
Event Planning & Coordination
Team Leadership & Supervision
Home & Office Management
Certification
STNA (State Tested Nurse Aide) Certification
Timeline
Owner
Classy Touch Event Center
01.2019 - Current
House Manager
Caring Heart's Home Care and Transportation Services