Timmisha Jackson
Denton,TX
Summary
Proactive and resourceful case manager with background in mental health services. Organized professional who works easily with staff, clients, and families to meet service's needs. Detailed-oriented and multi-tasker who thrives in challenges environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Enrollment Wavier Service Coordinator
MetroCare Services
Dallas, TX
07.2023 - Current
- Meets with development disability customers at their homes, listening carefully to ascertain their needs, and helping them determine what services they require
- Make recommendations for, and explain services to customers based on their needs.
- Helps customers access services to help them achieve the quality of life they desire
- Meets with development disability services providers to learn their services to arrange services for customers, advocate for our customers, and make sure they are taking care of our customers
- Assists when a crisis arises, be available to help link and assist customers to secure services that will enable them to prevent future crises
- Meets with customers monthly or quarterly to ensure they are getting needed services, to evaluate the effectiveness of the services in meeting needs, and to determine new problems and interventions.
FAMILY CONNECTIONS CONSULTANT
Arizona Cooperative Therapies
Phoenix, AZ
11.2021 - 06.2023
- Work in a clinical setting and perform duties such as but not limited to intakes
- Coordinate referrals in a timely manner as designated by Pinnacle Leadership
- Assist families with community resources and current community outreach programs should they be appropriate
- Assist in the creation of healthy family dynamics as well as positive parenting tactics deemed acceptable by the State of Arizona
- Complete and assist in the completion of family assessments while also maintaining the ability to effectively communicate assessed needs and concerns
- Crisis management
- Assist in parental skill sessions while promoting healthy family functioning and the negation of current or potential risk factors.
Discharge Planner Specialist
Lifewell Behavioral Health
Phoenix, AZ
06.2021 - 11.2021
- Participates in inpatient calls, discharge ready calls with the RBHA, staffing, and provides support to clinical team in identifying and developing clinically appropriate discharge plans
- Provides technical support, guidance, and/or assistance in completing the Hospital Admission Continuity of Care Checklist due to the RBHA
- Attends morning meetings regularly to discuss members who are inpatient for medical and psychiatric stays, provides resources, and/or discusses ongoing follow-up supports post-discharge
- Serves as a point of contact for the RBHA regarding members who are in an inpatient setting
- Work with the internal Housing Specialist and Rehab Specialist to review and monitor members who are in residential care settings and are ready to step down.
Caseworker Specialist I
STATE OF UTAH
10.2020 - 05.2021
- Coordinate assessments and support for clients
- Complete field work assignments to complete assessments used to support persons initial person-centered support plan (PCSP) and budgets; supports intensity scale and community supports questionnaire
- Provide consultation, make recommendations, give appropriate advice, and/or facilitate decisions
- Coordinate and refer services of community resources, placement providers, collateral agencies, the court, and/or other community partners with families, clients, or patients receiving services
- Assess clients/patient needs
- Develops and implements plans to meet those needs.
Community Case Manager
South Valley Services
South Jordan, UT
05.2020 - 10.2020
- Support and empower shelter residents and individuals in the community to achieve their goals and navigate community systems
- Inform and educate communities regarding domestic violence as well as how to recognize, respond, and refer individuals who need services
- Providing safety planning, referrals, and a connection to appropriate services - while also maintaining the safety, security, and cleanliness of the shelter
- Provide guidance, technical assistance and direction to statewide contractors, community stakeholders, and case management staff to ensure adherence to programs
- Coordinate programs and tasks as needed to ensure timely and quality completion of administration goals.
PASRR Habilitation Coordinator
INTEGRAL CARE
Austin, TX
12.2017 - 03.2020
- Maintain 35-50 caseload of individuals with IDD/MI to provide specialized services in the nursing facility
- Provides habilitation coordination services to individuals receiving services through IDD PASRR Habilitation Coordination including developing and monitoring the implementation of the individuals HSP
- Coordinating and monitoring the delivery of services and services from other sources
- Maintain information on the number of individuals with IDD admitted to a nursing facility, diverted from a nursing facility, and residing in the nursing facility more than 90 days
- Provide assistance to help resident to access appropriate specialized services necessary to achieve a quality of life and level of community participation acceptable to the designated resident.
Education
B.S - Criminal Justice
Bethune-Cookman University
Daytona Beach, FL05.2012
Skills
- Skill in establishing project objectives and overseeing various tasks
- Skill in tracking project advancement
- Skill in recognizing issues, assessing options, and executing resolutions
- Skill in working cooperatively with a variety of teams
- Skill in analyzing complex program and policy issues
- Skill in developing and updating standards and procedures
- Skill in assessing and suggesting enhancements for programs
- Skill in teaching and offering technical support to others
Certification
First Aid Certification
Personal Information
Willing To Relocate: Anywhere
Timeline
Enrollment Wavier Service Coordinator
MetroCare Services
07.2023 - Current
FAMILY CONNECTIONS CONSULTANT
Arizona Cooperative Therapies
11.2021 - 06.2023
Discharge Planner Specialist
Lifewell Behavioral Health
06.2021 - 11.2021
Caseworker Specialist I
STATE OF UTAH
10.2020 - 05.2021
Community Case Manager
South Valley Services
05.2020 - 10.2020
PASRR Habilitation Coordinator
INTEGRAL CARE
12.2017 - 03.2020
B.S - Criminal Justice
Bethune-Cookman University
First Aid Certification
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