Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic
Tim'mya Cook

Tim'mya Cook

San Diego,CA

Summary

Organized and dependable candidate successful at managing multiple priorities simultaneously with a high degree of accuracy and a positive attitude who is seeking to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Reputation Management Specialist

SOCi Inc.
08.2021 - Current
  • Customers: ACE Hardware, The Goddard School, Red Robin, Café Rio, Sharky's Woodfired Mexican Grill.
  • Respond to reviews on social network platforms such as Facebook, Google My Business, Yelp, and Trip Advisor.
  • Write and quality check review responses.
  • Weekly internal and external calls with team and clients for updates and communication regarding action items for brand improvement.
  • Engage with brands' customers via social media platforms such as Facebook, Instagram, and Twitter.
  • Assists with onboarding new customers (ex. Red Robin and Pet Supplies Plus).
  • Train new employees on navigating SOCi platform, Reputation Management duties, and databases.
  • Member of the Professional Services Culture Committee suggesting and implementing ideas for monthly team events.
  • Help meet changing demands by recommending improvements to business systems or procedures.
  • Maintain database systems to track and analyze operational data.

Wedding & Events Coordinator

Freelance
03.2022 - Current
  • Decorate with specific attention to detail.
  • Assist wedding planners and event coordinators on the day of events.
  • Manage administrative logistics of events planning, event booking, and event promotions.
  • Create detailed timelines and budgets for events to meet all deadlines.
  • Analyze event costs to identify areas of improvement and cost savings.
  • Develop creative themes for events and create related activities to engage attendees.
  • Utilize social media to promote events and increase attendance.
  • Research and identify new vendors and suppliers to obtain competitive pricing.

Account Coordinator

Deutsch LA
08.2021 - 03.2022
  • Clients: Dr. Pepper, Snapple, Canada Dry, 7UP
  • Executed administrative tasks for team and executives.
  • Researched social media trends for brand improvement opportunities.
  • Delivered monthly competitor analysis to team.
  • Sent monthly status/updates directly to clients.
  • Completed competitive research to help team and clients understand category white space opportunities.
  • Created content and proofread documents before publishing or delivering to clients - ex. commercial subtitles and client presentations.
  • Stayed updated with clients' birthdays and big events to order and send gifts on behalf of company.

Account Management Intern

FCB Chicago
06.2021 - 08.2021
  • Client: Anheuser-Busch InBev
  • Participated in weekly client meetings discussing ideas for brand improvement and upcoming action items.
  • Attended weekly classes and seminars regarding different advertising strategies and social issues.
  • Completed projects and research before deadlines.
  • Collaborated with a team to create an advertisement campaign.
  • Presented advertisement campaign to entire company and campaign clients.
  • Supported strategic endeavors from both brainstorming and administrative perspective.

Student Assistant

San Diego State University
10.2018 - 05.2021
  • Assisted: Thelma Chavez
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Assisted Thelma in directing Center for the Advancement of Students in Academia (CASA) programs for STEM students at San Diego State University.
  • Planned out logistics for program events and seminars.
  • Created and maintained databases.
  • Maintained clean and organized office areas to present pleasant and inviting atmosphere to visitors.

Digital Media Marketing Intern

Posse.io
04.2020 - 09.2020
  • Performed market analysis and researched latest trends.
  • Collaborated with other interns to plan, create and post content on Posse.io's social media platforms such as Instagram, Facebook, TikTok and Twitter.
  • Identified thought leaders and influencers to promote and engage in brand activities.
  • Brainstormed ideas for new Tequila brand, Angel Lift, and a Netflix pilot.
  • Practiced search engine optimization to maximize efforts in creating brand awareness.
  • Tracked social media trends and adapted to attract target follower demographic.

Brass Plum Sales Associate

Nordstrom
06.2019 - 01.2020
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Prepared merchandise for sales floor by tagging.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Bachelor of Arts - Journalism (Public Relations Emphasis)

San Diego State University
San Diego, CA
05.2021

Skills

  • Marketing and Advertising
  • Social Media Management
  • Digital Marketing
  • Event Logistics Management
  • Meeting Planning
  • Time Management
  • Budgeting
  • Media Relations
  • Microsoft Office
  • Sales Expertise

Certification

  • Google my Business
  • Google Analytics for Beginners
  • Advanced Google Analytics
  • Diversity, Inclusion and Belonging for All
  • Fundamentals of Media Relations

Affiliations

  • Elected Captain of Afrique Dance Team
  • Diamonds Dance Team Member
  • Public Relations Student Society of America Member
  • Fashion Fiends Internal Relations & Events Coordinator
  • Afrikan Student Union PR Chair & Member
  • Campus Curlz Member

Timeline

Wedding & Events Coordinator

Freelance
03.2022 - Current

Reputation Management Specialist

SOCi Inc.
08.2021 - Current

Account Coordinator

Deutsch LA
08.2021 - 03.2022

Account Management Intern

FCB Chicago
06.2021 - 08.2021

Digital Media Marketing Intern

Posse.io
04.2020 - 09.2020

Brass Plum Sales Associate

Nordstrom
06.2019 - 01.2020

Student Assistant

San Diego State University
10.2018 - 05.2021

Bachelor of Arts - Journalism (Public Relations Emphasis)

San Diego State University

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Tim'mya Cook